printing

[Guest]

I put all new ink in my printer and now the colors will print but the black
will not. How do I fix this?

 

[Cari \(MS-MVP\)]

Was this a refill or new ink cartridges?

Did you run a cleaning cycle after the change of ink?

 

[Guest]

I have purchased refills and new cartridges, run the cleaning cycle and still
cant get the black text to print, any other help would be much appreciated!

 

[Cari \(MS-MVP\)]

Was it printing before the cartridge ran out.... and did you leave it for a
while in an empty state?

 

[Guest]

Yes i did leave it for a while before i changed the cartridges but they were
not completely dry especially the black, it had less than half in but i
decided to change both at the same time.