Printing From Outlook 2003

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Aug 10, 2007
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Hello,

I have a user who can only intermitently print from outlook 2003, if they select the print option more often then not the computer will hang for a few seconds then nothing will happen. At each occurence a event is created in the event log.

Event Type: Information
Event Source: Outlook
Event Category: None
Event ID: 27
Date: 10/08/2007
Time: 09:41:02
User: N/A
Computer: MHYTD06033192
Description:
The operation failed.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

But as you can see its not very descriptive. There was another event created a few hours before hte problem first started.

Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 09/08/2007
Time: 11:35:50
User: N/A
Computer: MHYTD06033192
Description:
Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf, faulting module outllib.dll, version 11.0.8118.0, stamp 4566283d, debug? 0, fault address 0x0061259f.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 31 00 2e 00 .1.1...
0048: 30 00 2e 00 38 00 31 00 0...8.1.
0050: 31 00 38 00 2e 00 30 00 1.8...0.
0058: 20 00 34 00 35 00 36 00 .4.5.6.
0060: 36 00 32 00 38 00 62 00 6.2.8.b.
0068: 66 00 20 00 69 00 6e 00 f. .i.n.
0070: 20 00 6f 00 75 00 74 00 .o.u.t.
0078: 6c 00 6c 00 69 00 62 00 l.l.i.b.
0080: 2e 00 64 00 6c 00 6c 00 ..d.l.l.
0088: 20 00 31 00 31 00 2e 00 .1.1...
0090: 30 00 2e 00 38 00 31 00 0...8.1.
0098: 31 00 38 00 2e 00 30 00 1.8...0.
00a0: 20 00 34 00 35 00 36 00 .4.5.6.
00a8: 36 00 32 00 38 00 33 00 6.2.8.3.
00b0: 64 00 20 00 66 00 44 00 d. .f.D.
00b8: 65 00 62 00 75 00 67 00 e.b.u.g.
00c0: 20 00 30 00 20 00 61 00 .0. .a.
00c8: 74 00 20 00 6f 00 66 00 t. .o.f.
00d0: 66 00 73 00 65 00 74 00 f.s.e.t.
00d8: 20 00 30 00 30 00 36 00 .0.0.6.
00e0: 31 00 32 00 35 00 39 00 1.2.5.9.
00e8: 66 00 0d 00 0a 00 f.....

But I'm unsure if this is related or just a conincidence.

Any ideas?
 

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