Printing from AIX return in event 4008

S

Stefaan Maes

We would like to print from an AIX application printer
towards a printer defined on a Win 2000 PC. The PC
connects to the network via ISDN (non permenant
connection). When on AIX we launch the command lpstat -
at729. The Windows 2000 LPD replies with printer t729 is
not know. Altough the printer is shared and we can access
the printer from a windows station (\\139.20.1.96\t729).

In the eventlog of the remote PC we find:
Event 4008
Printer \\139.20.1.96\t729 specified in the request from
10.32.0.17 does not exist: request ignored

Can somebody help ?
 
S

Shilpa Sinha [MSFT]

Hi

Maybe this will help:

LPR Command to Remote Printer on RAS Connection Does Not Work

SYMPTOMS
==============

If an LPR command is issued to a print server that is connected to the
network with Remote Access Services (RAS), the print command may not
succeed and the event log on the server may contain the following
information:

Event 4008
Printer \\IP Address\Printer Name (LPD IP address) specified in the
request from IP Address (of requesting host) does not exist: request
ignored

CAUSE
==========

Starting with Windows NT 4.0 Service Pack 4 (SP4), when the LPD server
receives an LPR print request, it attempts to open the printer as \\IP
Address\Printer Name. The problem is that the IP address of the computer is
obtained by the spooler during spooler initialization. Because the RAS
session is established after the spooler has started, the spooler cannot
find the printer.

RESOLUTION
===============

Windows NT Server or Workstation 4.0
===============================
To resolve this problem, obtain the latest service pack for Windows NT 4.0
or the individual software update. For information on obtaining the latest
service pack, please go to:
o http://www.microsoft.com/windows/servicepacks/
-or-
o 152734 - how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact
Microsoft Product Support Services. For a complete list of Microsoft
Product Support Services phone numbers and information on support costs,
please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

Windows NT Server 4.0, Terminal Server Edition
======================================

To resolve this problem, obtain the latest service pack for Windows NT
Server 4.0, Terminal Server Edition. For additional information, click the
following article number to view the article in the Microsoft Knowledge
Base:
152734 - How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
=======

Microsoft has confirmed that this is a problem in Windows NT 4.0 and
Windows NT Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6
and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.

The information in this article applies to:
============================================
o Microsoft Windows NT Server 4.0 Terminal Server Edition
o Microsoft Windows NT Server, Enterprise Edition 4.0 SP4
o Microsoft Windows NT Server, Enterprise Edition 4.0 SP5
o Microsoft Windows NT Workstation 4.0 SP4
o Microsoft Windows NT Workstation 4.0 SP5
o Microsoft Windows NT Server 4.0 SP4
o Microsoft Windows NT Server 4.0 SP5


Shilpa Sinha
This posting is provided "AS IS" with no warranties, and confers no rights.
 

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