Printing a document

[Guest]

When printing a document from Word, the text appears to be greyed out. I
have since printed from various websites, and the black text on the websites
prints out fine. It has happened only when printing from Word. What could
it be?

 

[Bob Buckland ?:-\)]

Hi A.B.,

Prior to printing in MS Word use File=>Print and check the [Properties] button for the setting for your printer. It could be that
they're set to a draft or other setting other than the ones set for general use, such as for using your web browser.

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When printing a document from Word, the text appears to be greyed out. I
have since printed from various websites, and the black text on the websites
prints out fine. It has happened only when printing from Word. What could
it be? >>

 

[Guest]

Hi Bob,

Thanks for the response, but upon further testing of the printer, it just
seems that I had to replace my black ink cartridge. I was thrown initially
by the fact that I was able to print from a website without issue; the black
ink cartridge printed out the website text just fine. So this morning I
performed an HP print test, and I quickly realized that the cartridge just
needs to be replaced. A little embarrassing as I consider myself to be more
of an intermediate computer user, not a beginner.

Thanks again,
AB