Printer works on Win95 - not on XP

G

Grant Baxter

I agreed to help a friend of mine upgrade his vintage 1996 computers
at his office to new computers running XP.

Everything else has gone along with no problems, except his Access
application that does all his invoicing, invoice printing and
historical reporting.

Access97 is running on the Win95 computer. I also installed Access97
on the XP machine and ran Access97 on the application file. The data
all look fine now, and the secretary says that it runs exactly the
same as it did on the Win95 machine (albeit a lot faster - which was
the purpose of the upgrade).

Printing (for example) the invoices, however does not work right. The
invoices are pre-printed and the data need to fit into the printed
boxes, which they do on Win95. On XP, however, the data all fits
perfectly until the last ordered item is printed. Then the printer
seems to do a "form feed" to get to the bottom of the form to print
the sub-total and total. These print in the top third of the next
invoice form. They print at almost the 11 inch position, which makes
me think that the printer driver thinks that this form is 8 1/2 X 11.
It's not, it's 8 1/2 X 8.

My questions are: can you folks make a guess as to whether this is a
printer drive problem, or an Access problem? Can you point me in the
right direction,please? Is there a driver that would allow me to enter
a custom page length?

TIA,

grant
 
M

Martmcd

Try, Start -> printers and faxes. right click on the printer and select
printer preferences (depending on the driver you may have to click Advanced
as well) check the paper size settings. one of my printers has three
different places to change this, all default to Letter so have a root
around, set them all to the correct paper size and try again.

good luck
Martin
 
R

Rock

Grant said:
I agreed to help a friend of mine upgrade his vintage 1996 computers
at his office to new computers running XP.

Everything else has gone along with no problems, except his Access
application that does all his invoicing, invoice printing and
historical reporting.

Access97 is running on the Win95 computer. I also installed Access97
on the XP machine and ran Access97 on the application file. The data
all look fine now, and the secretary says that it runs exactly the
same as it did on the Win95 machine (albeit a lot faster - which was
the purpose of the upgrade).

Printing (for example) the invoices, however does not work right. The
invoices are pre-printed and the data need to fit into the printed
boxes, which they do on Win95. On XP, however, the data all fits
perfectly until the last ordered item is printed. Then the printer
seems to do a "form feed" to get to the bottom of the form to print
the sub-total and total. These print in the top third of the next
invoice form. They print at almost the 11 inch position, which makes
me think that the printer driver thinks that this form is 8 1/2 X 11.
It's not, it's 8 1/2 X 8.

My questions are: can you folks make a guess as to whether this is a
printer drive problem, or an Access problem? Can you point me in the
right direction,please? Is there a driver that would allow me to enter
a custom page length?

TIA,

grant

Did you update the printer driver to an XP compatible driver?
 
B

Bob I

In addition to what Martmcd said, If you R-click on Printers and Faxes,
Open, File, Server properties, Forms, you can make an 8" form for use.
 
G

Grant Baxter

Peter Foldes said:
Is the printer also a vintage 1996 by chance?

Well, the printer is brand new, but yes, it's an old model. Okidata
320 Turbo.

grant
 
G

Grant Baxter

Bob I said:
In addition to what Martmcd said, If you R-click on Printers and Faxes,
Open, File, Server properties, Forms, you can make an 8" form for use.

Thanks, this sounds like it has promise. I'll try it as soon as I can.

grant
 

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