Printer will only work in Admin Account

L

Libra

Hi,
I have XP Home (I just got this computer about 2 weeks). Afte
installing SP2 I installed a Dell 920 all-in-one printer. The printe
will only work in the Admin account. A few days ago after reading
post here, I removed the printer and reinstalled it with all users a
Admin. I then rebooted and checked it in Admin and changed the User
back to limited users. I blocked Lexprss.exe in Zone Alarm (since I'
not sharing with another computer, only the users). It wouldn't wor
and giving Lexprss.exe rights didn't help it.

I again removed and reinstalled the printer today following the sam
procedure and gave Lexprss rights. It worked when the account was i
admin. I rebooted and changed the accounts to limited users and i
wouldn't work. I then gave a user account Admin rights and it worked
switched to limited and it continued to work. When I logged off th
account and went back on it wouldn't work.

Can anyone help? I was on with tech support for 5 days and no on
could fix it. I have removed and reinstalled the printer at least 1
times. I was going to return the computer and printer but at one poin
it seemed to be working and now I have lost that opportunity. Thi
computer is my daughter's and I don't want her surfing around wit
admin rights.

I would appreciate any help with this. Thank you.

Sincerely, Libr
 
G

Guest

Ditto. I have one printer installed (an HP LaserJet). I can print only from
the Administrator logon. The printer does not even show up as installed on
the other user accounts. What do I need to change to make the printer (and
other programs I install, for that matter) show up on all (or selected) user
accounts?
 
B

Bruce Sanderson

Programs and printers are different kinds of animals.

Unfortunatly, the people that build program (software) installation programs
don't always think about multi-user environments. A well written
installation program will either add the program's shortcuts to the All
Users profile or ask the installing user if the program is to be available
to All Users or just the installing user and put the program shortcuts in
the appropriate place depending on the answer.

It is quite common for the program's shortcuts to be put into the Profile
for whichever user account installed the program. So, to make an already
installed program available to everyone that logs on, move the program's
shortcuts from the installing user's Profile to the All User's Profile.

The All Users Profile is at %systemdrive%\Documents and Settings\All Users
(e.g. c:\Documents and Settings\All Users). Program shortcuts are normally
put into %systemdrive%\Documents and Settings\All Users\Start Menu or a sub
folder therein.

An individual user's Profile is at %sytemdrive%\Documents and
Settings\username. Program shortcuts specific to a particular user will be
in %systemdriver%\Documents and Settings\Start Menu or a sub folder therein.

Now to Printers:
A Local Printer will automatically available to any user that logs on at
that computer. A Network Printer will normally only be available to whoever
Adds the printer, but see
http://members.shaw.ca/bsanders/NetPrinterAllUsers.htm for how to add a
Network Printer for all users.

A printer that has a name of the form "PrinterName on ServerName" is a
Network Printer; a printer with a name not like that is almost certainly a
Local Printer, even if the printer is actually connected directly to the
network or is shared from another computer.
 

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