Thanks Alan. That helps clarify the issue and gives a workable solution
for anyone with the issue you described.
Tom
MSMVP-DTS
: To verify that the Canon service is blocked by SP2s tcpip.sys file,
find the
: mpnetipc.ini file in system32. If the ini setting is 127.0.0.2 you
should
: pickup the hotfix. You could perform the workaround but if you ever
: reinstall the driver the ini file will get overwritten and you'll
remember
: you did something to get this working and be back for instructions.
The
: below is a comment by the Canon developer who investigated this
initially.
:
: We found the problem. Our component in the spooler is trying to
communicate
: via WinSock on IP address 127.0.0.2. When I change this to 127.0.0.1,
: printing and scanning starts working.
:
: Right now, this setting is in an INI file that we put in system32. In
order
: to make the printer work, you just have to change the address in
: MpNetIpc.ini.
:
: The result is that there appears to be a work around, but we would
like to
: know why address 127.0.0.2 is being blocked.
:
:
: --
: Alan Morris
: Windows Printing Team
: Search the Microsoft Knowledge Base here:
:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
:
: This posting is provided "AS IS" with no warranties, and confers no
rights.
:
: : > There would appear to be issues with many Canon Miltipass units
after
: > upgrading Windows XP with SP2. Alan Morris of Microsoft has
suggested
: > that a Hotfix from Microsoft might solve the problem.
: >
: > See
: >
http://support.microsoft.com/default.aspx?scid=kb;en-us;884020
: >
: > Perhaps that does fix it; however, I have seen nothing that confirms
: > that the issue is resolved with this fix so far.
: >
: > The solution might soon come in the form of revised drivers from
Canon.
: > Time will tell.
: >
: > In the meantime, the best advice I can give is to try the HotFix. If
no
: > joy, remove SP2, re-install the most current drivers and not
re-apply
: > SP2 until there are revised drivers or some other solution.
: >
: > Sorry. It is the best I can suggest for now.
: >
: > Tom
: > MSMVP-DTS
: >
: >
: > : > : my canon multipass f30 is no longer recognized since
: > : installing service pack 2. obviously i am not alone. if
: > : anyone finds a solution, please let me know. thanks.
: >
: >
:
:
