printer -- paperport

  • Thread starter Thread starter Norman
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Norman

I have been unable to get the paperport printer to install correctly.

XP Pro SP2, as an upgrade. One group of attempts with paperport and the
printer in place and another with them removed prior to upgrade. The version
of paperport, 7.02.006 Deluxe and 7.02.02 Deluxe install OK except for the
paperport printer. Upgrading with paperport in place removed the printer.

But, if I chose one of my other printers, except the FAX, and look under
properties at advanced and the print processor button, I find the "paperport
print processor" listed, including Blicent on the right side of the pane.

These scanners are labeled for XP. But in my searches many others have found
the same issue and for some it did not occur until SP2 was installed.

Scansoft, now Nuance, dropped support at the release of SP2 and claim the
issue is because of added security measures in SP2.

Can anyone give me a prospect if that is the real reason and if I have
possibly overlooked an approach to getting the Paperport printer to install?

Norman
 
The date and time was 6/6/2008 5:36 AM, and on a whim, Norman pounded
out on the keyboard:
I have been unable to get the paperport printer to install correctly.

XP Pro SP2, as an upgrade. One group of attempts with paperport and the
printer in place and another with them removed prior to upgrade. The version
of paperport, 7.02.006 Deluxe and 7.02.02 Deluxe install OK except for the
paperport printer. Upgrading with paperport in place removed the printer.

But, if I chose one of my other printers, except the FAX, and look under
properties at advanced and the print processor button, I find the "paperport
print processor" listed, including Blicent on the right side of the pane.

These scanners are labeled for XP. But in my searches many others have found
the same issue and for some it did not occur until SP2 was installed.

Scansoft, now Nuance, dropped support at the release of SP2 and claim the
issue is because of added security measures in SP2.

Can anyone give me a prospect if that is the real reason and if I have
possibly overlooked an approach to getting the Paperport printer to install?

Norman
Click to expand...

Hi Norman,

I have used PP for years and stopped at version 9. If you have the
install CD, try searching for a file called, "PaperPort Printer
Driver.msi". Dbl-click on it and see if the printer driver isn't installed.

On older versions I used to get past the missing printer drivers by
placing a shortcut to the file pptd40nt.exe in the Startup folder, which
is located in the PP program folder. That trick allowed me to print
using the PP driver, as the file would never be loaded on Startup for
some reason.

The scanners may be listed compatible with XP, but version 7 of PP
isn't. The last OS supported for version 7 is W2k. You may have to
upgrade to fully resolve the issue. Version 9 works fine for me, and I
haven't seen any reason to upgrade further.

Let me know if either of those help,

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
I already tried that. Thanks anyway.
Norman

Terry R. said:
The date and time was 6/6/2008 5:36 AM, and on a whim, Norman pounded out


Hi Norman,

I have used PP for years and stopped at version 9. If you have the
install CD, try searching for a file called, "PaperPort Printer
Driver.msi". Dbl-click on it and see if the printer driver isn't
installed.

On older versions I used to get past the missing printer drivers by
placing a shortcut to the file pptd40nt.exe in the Startup folder, which
is located in the PP program folder. That trick allowed me to print using
the PP driver, as the file would never be loaded on Startup for some
reason.

The scanners may be listed compatible with XP, but version 7 of PP isn't.
The last OS supported for version 7 is W2k. You may have to upgrade to
fully resolve the issue. Version 9 works fine for me, and I haven't seen
any reason to upgrade further.

Let me know if either of those help,

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
Click to expand...
 
The date and time was 6/9/2008 7:16 PM, and on a whim, Norman pounded
out on the keyboard:
I already tried that. Thanks anyway.
Norman
Click to expand...




Tried what? I doubt you've tried at least version 9.

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
I just got off the phone with a wonderful gentleman at Xerox. His name
is Xavier, and he may be reached at 925-251-6330, or at 800-648-0410.
With this help, I installed the printers for my machine, which is
running Windows 7 and Paperport 11.

I am so psyched! This guy definitely is the goods, and everyone with a
Paperport problem should give him a call.

nottechsavy:cool::cool::cool:
Click to expand...

I bet he'll be "psyched" to get shedloads of unsolicited calls from us here
in an XP group...
 
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