printer installs on xp home but not xp pro


B

bob

i have kinda old beater hp laserjet 6L, but works fine for what is needed of
it and is currently installed on an xp home machine. am replacing that box
with an xp pro machine, but get error on install either with new hardware
found or install new printer.
the error msg is not helpful and there is nothing in the event viewer
'printer driver was not installed, operation could not be completed'
the install finish flashes a box with a path leading to
"windows/system32/spool/drivers..../30603552"
it literally has the ...... like a link to long url
i copied the hp folder in that path on the xp home machine but no help there.
from the looks of it installed on the xp home machine its trying to create a
folder under drivers with at least one file named 3060352
there are no drivers available on the hp site that i can find, its a dead
end there, and there are some posts indicating that the only drivers that
will work are the ones supplied with xp.
since it installs on xp home and it is specifically there in the xp list of
available printers and new hardware found recognizes it as a laserjet 6L,
there must be someway to get it installed?
is there someway to get the xp home version over to the xp box?
 
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L

Lanwench [MVP - Exchange]

bob said:
i have kinda old beater hp laserjet 6L, but works fine for what is
needed of it and is currently installed on an xp home machine. am
replacing that box with an xp pro machine, but get error on install
either with new hardware found or install new printer.
the error msg is not helpful and there is nothing in the event viewer
'printer driver was not installed, operation could not be completed'
the install finish flashes a box with a path leading to
"windows/system32/spool/drivers..../30603552"
it literally has the ...... like a link to long url
i copied the hp folder in that path on the xp home machine but no
help there. from the looks of it installed on the xp home machine its
trying to create a folder under drivers with at least one file named
3060352
there are no drivers available on the hp site that i can find, its a
dead end there, and there are some posts indicating that the only
drivers that will work are the ones supplied with xp.
since it installs on xp home and it is specifically there in the xp
list of available printers and new hardware found recognizes it as a
laserjet 6L, there must be someway to get it installed?
is there someway to get the xp home version over to the xp box?
Remove the stuff you copied over. Run the printer setup wizard and don't let
it autodetect plug/play printers. Select the port & select the driver from
the list. See what happens.

If this doesn't work, do you have another printer you can test with?
 

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