Printer hangs up PC, This is a good one

G

Guest

I have a Lexmark x74-x75 all in one running on “dell #1 pc with xp proâ€, it
prints fine on this computer and it is connected by a usb port. I have this
printer shared on a home network in a workgroup by way of a belkin
wired/wireless router. I have the drivers installed on a “Toshiba notebook
running xp pro†and I can see the printer icon, and when I print from the
notebook the job goes to the Dell #1 pc and the printer engages and the
speakers blurt out “PRINTING STARTED†but the job never prints, The screen
on the dell gets a 5 x 7 frozen spot in the middle and the print job is hung
and I try to cancel it and it says it’s deleting but it never does. Finally
I have to reboot the dell, and then the job prints. I thought this may be a
wireless problem via the notebook or the router so I used a cable connection
and I still have the same problem. It actually used to work before.

Day 2
I got frustrated so I uninstalled all of the Lexmark software from the “Dell
#1 pc with xp proâ€, and I deleted all of the printer icons from the Dell #1
and the Toshiba notebook. I wanted to make sure the problem wasn’t the actual
print device. I then installed the software on a new Dell computer, “Dell #2
running xp media editionâ€, and I connected the lex x74-x75 via USB port ,and
I joined dell #2 to the network workgroup. I shared the printer and added
the printer to the Toshiba notebook and it worked fine, so I added the
printer to dell #1 and it worked fine, so I don’t believe it’s network
related, The problem has to be something with dell #1. So I decide it may
have been corrupted printer files on dell #1, and since I had already deleted
all of the software off dell #1 I figured a fresh install would fix the
problem, so deleted all printers on all 3 pc’s and uninstalled the software
from dell #2. I then proceeded to install the software on Dell #1, and
connect the printer and it worked fine on dell #1, so I added the printer to
the Toshiba notebook and printed a test page and it hung again just like
paragraph #1. I’m tired now

Help
 
C

Cari \(MS-MVP\)

If you really want to ensure that you've removed all traces of the Lexmark
on Dell #1 first look at the Lexmark website to see if they've got an
uninstall utility, download and run that and then follow Bruce Sanderson's
instructions at:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Before you do that, just a quickie... can Dell #2 print to the Lexmark on
Dell #1? Personally I'm feeling rather sorry for Toshiba (since I'm also on
one!)... solidarity for Toshiba notebooks!!!
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top