printer does not respond

[J tolley]

have a gateway 500x with an old printer:HP DeskJet 400.It
responed by printing just find but now will not print at
all. By being new at this I sure could use some help. Do
I need a different drive? By the way I'm using microsoft
windowsXP home edition Any help would be appreciated.

 

[Guest]

-----Original Message-----
have a gateway 500x with an old printer:HP DeskJet 400.It
responed by printing just find but now will not print at
all. By being new at this I sure could use some help. Do
I need a different drive? By the way I'm using microsoft
windowsXP home edition Any help would be appreciated.
.

 

[Cari MS-MVP]

Uninstall completely as per
http://www.coribright.com/windows/Article One.htm

This is such an old printer that the only drivers available are on the XP
CD.... (if you want to know how old it is, probably older than 8 years and
possibly 10 years old, it was designed in the days of Windows 3.0)

After the reboot of the PC, use the Add Printer Wizard and only connect the
printer when the Wizard tells you to, NOT before.

Cari
www.coribright.com