Hi, Kathleen N. Instead of using the printer icon to print, click on File | Print, and check to see if the printer name in the menu is correct for the printer you want to print to. If not, select the printer you want. If the name is correct, then your printer driver is apparently configured to print to a file instead of to the printer. To fix this, click on Start | Control Panel | Printers, right-click on your printer name, then click on Properties | Port, and change the port to LPT1: or whatever port you have the printer attached to.