Print Spooler - Vista

[Guest]

Hello All,

Recently installed Vista.
Print Spooler is constantly failing.

Any help would be appreciated.
Thanks, R

 

[Cari \(MS-MVP\)]

Did you disconnect/uninstall all the older printer drivers before upgrading?

 

[Guest]

Yes, sorry should have mentioned, I formatted before installing Vista.

 

[Guest]

Should have mentioned as well that Vista Ultimate is the version that I'm
running.

Thanks, R

 

[Cari \(MS-MVP\)]

Which make and model of printer?

 

[Guest]

The print spooler service is failing, I haven't actually installed printer
software yet.

 

[Alan Morris [MSFT]]

Did you install any software that installs a printer? Office has the
document writer that it installs, Acrobat will install a printer. I am
sure there are other applications.

look in the registry for installed printers
HKLM\System\CurrentControlSet\Control\Print\Printers

and drivers
HKLM\System\CurrentControlSet\Control\Print\Environments\[PLATFORM]\Drivers\Version-3
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

Hello Allan,
Turns out there was a print driver installed.
Once removed, the print spooler service came back to normal.
Thanks for advice.
Rob

Did you install any software that installs a printer? Office has the
document writer that it installs, Acrobat will install a printer. I am
sure there are other applications.

look in the registry for installed printers
HKLM\System\CurrentControlSet\Control\Print\Printers

and drivers
HKLM\System\CurrentControlSet\Control\Print\Environments\[PLATFORM]\Drivers\Version-3
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

The print spooler service is failing, I haven't actually installed printer
software yet.

 

[Alan Morris [MSFT]]

What was the driver name?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Hello Allan,
Turns out there was a print driver installed.
Once removed, the print spooler service came back to normal.
Thanks for advice.
Rob

Did you install any software that installs a printer? Office has the
document writer that it installs, Acrobat will install a printer. I am
sure there are other applications.

look in the registry for installed printers
HKLM\System\CurrentControlSet\Control\Print\Printers

and drivers
HKLM\System\CurrentControlSet\Control\Print\Environments\[PLATFORM]\Drivers\Version-3
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

The print spooler service is failing, I haven't actually installed
printer
software yet.


:

Which make and model of printer?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

Yes, sorry should have mentioned, I formatted before installing
Vista.