Hi
You probably have a printer driver installed in your
computer, that is not compatible with the OS.
Look in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\E
nvironments\Windows NT x86\Drivers\
Version-3 is for W2K3 and XP.
In this key, you can find all printer drivers installed in
your computer. Drivers under Version-2 key are NT drivers.
Older, and can be the reason of your problem.
To delele a printer driver, go to Start, Printers, open
Printers.
In the Printers Windows, go to File, Server Properties.
Look at the installed printer drivers below the Drivers
tap.
Look at the version. A Windows NT printer driver can crash
your computer. Mark it and delete it.
Chao
Rula RMMA