Print Jobs Default to Paused - Shared Printer

S

Steve Ireland

Windows 2000 Server SP4 has two printer devices attached.
Each printer device is installed as 8 printers under 8 different names (for
accounting purposes).
For one of the printers, all jobs sent to the queue are paused by default.
I am sure I have come across this before a couple of times, but cannot think
how to resolve it and am unable to find solutions on Google - most likely
becuase I am phrasing my search incorrectly.

I have compared all settings between the printer that works and the printer
that doesn't work. Both apear identical - same driver configuration, same
driver, same security settings.

Users can manage docuemtns and print.

Does someone know why a printer will pause jobs by default? (The printer
itself is not set to Paused)
 
S

Steve Ireland

Printer is attached to a Microsoft TCPIP Printer port, which is resolved
from a DNS name. Infotec (Ricoh) Printer.

As the other printer is configured - apparently - identically, I hope that
these details are not the source of the issue.
 
S

Steve Ireland

Hi. Still haven't resolved this, but I can simplify the description.
One Microsoft TCP/IP Printing Port and one printer driver. Security settings
identical.

I have installed 8 copies of the same printer (all using the one driver and
the one port).

One of these printers pauses all jobs that are sent to it - regardless of
the client system used. I cannot for the life of me figure out why.

The quirk here is that the printer driver is complicated and badly designed
so I have to manually edit the configuration files on the server. I will
focus on that as the issue if noone knows of any reason that Windows could
be creating this problem. Please let me know either way if you are confident
whether or not windows is the problem.

Thanks.
 
S

Steve Ireland

Solved.
one of the Ricoh Configuration files was pointing to the wrong user settings
file. Somehow this created the issue.

Not Microsoft related after all.
 

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