Powerpoint has suddenly started crashing when adding pics or savin

[Guest]

I have 'repaired office' 3 times and restarted winXP each time, but it
continues to do this and has become unusable. Any suggestions?

 

[Guest]

Try updating to the latest service pack and see if it works.
Click Help > Check for Updates.
--
Site Updated: October 30, 2005
http://www.pptheaven.xs3.com
PowerPoint Heaven - The Power to Animate
Contains tutorials on creating amazing animations for your PowerPoint
Presentations.
=========

 

[Guest]

Sorry, done that, but still the same problem. I have narrowed it down to
inserting pictures via the 'Insert Picture' button. It handles smaller
pictures, but not larger ones (it used to do this last week). It's not a
memory problem - I have 1GB with 700MB free. I have discovered that if I use
cut & paste in Explorer I can put the picture in.

 

[Steve Rindsberg]

Sorry, done that, but still the same problem. I have narrowed it down to
inserting pictures via the 'Insert Picture' button. It handles smaller
pictures, but not larger ones (it used to do this last week). It's not a
memory problem - I have 1GB with 700MB free. I have discovered that if I use
cut & paste in Explorer I can put the picture in.

Have you tried inserting known-good image files (ie, the sample images in My
Documents/My Pictures or whatever it's called)?

Also, try opening the pictures you're having trouble with in an image editing
program other than the one that created them, then save back as PNG or JPG and
try inserting the newly saved version.

 

[Guest]

Thanks for the help. Done that too - images will import into Word, Excel,
other apps. The problem seems to be with Powerpoint. The image gets to the
page (I can see it in the window) then I get the message that 'Powerpoint has
to close'. I've re-installed Office (uninstalled/re-installed), it had the
same problem, I updated office with SP3 and the other updates - problem has
not gone away.

 

[Steve Rindsberg]

Next trick, then, is to try this:

How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

Set it all the way back, try inserting a picture into PPT (stick with the sample
pics supplied with Windows for now; we know there are no problems with them and
different PPT versions). If it works, nudge the acceleration up a notch and try
again. Repeat until it starts to crash, nudge back one and leave it there while
you wait for a fixed video driver to become available.

 

[Guest]

Sorry - went all the way back and it still crashed.

 

[Steve Rindsberg]

Rats. I'm out of ideas for now ... you might consider calling MS support on this.

 

[Guest]

Weird one here. Have you installed any new programmes lately? Perhaps you can
try re-installing PowerPoint, no guarantee though. If it still doesn't work,
stick to Steve's suggestion.
--
Site Updated: October 30, 2005
http://www.pptheaven.xs3.com
PowerPoint Heaven - The Power to Animate
Contains tutorials on creating amazing animations for your PowerPoint
Presentations.
=========