powerpoint crashes on ungroup of excel chart


Microsoft Access

On any chart that is created in excel and either inserted as an object or
copy and pasted (I have also pasted it as an image and and excel object)
I go to ungroup the image powerpoint shuts down.

In the application event log is:
event id 1000, mso.dll error

We are running XP SP3 and Office 2003 SP3
I have uninstalled and reinstalled office completely to no avail.

Can someone help with some direction? Thanks




Hi If this occurs with Excel and the message is regarding the mso.dll file,
you may want to try deleting the user's *.xlb files. These files contain
information that has to do with the user's toolbar customization and they are
not so important and will be recreated automatically. They are stored in
c:\documents and settings\%username%\application data\microsoft\excel\. Make
back-ups just in case.


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