G
Guest
I have a Dell Inspiron 8600 Notebook (Office 2003 Student Edition, German and
Windows XP Home) and work with it for more than a year regularly with
Powerpoint 2003 and the „Presenter View“ Mode. This works without a problem.
In June 2006 we’ve bought a second notebook Dell Inspiron 9400 (Office 2003
Small Business Edition, Windows XP Professional). As we tried to work with
Powerpoint 2003 in the „Presenter View“ it always gets stuck. As soon as we
set the mark at „Presenter view“ and click the button „Slide Show“ Powerpoint
2003 doesn’t move anymore at all and can only bee moved by pressing
Ctrl+Alt+Del.
First we thought it’s a hardware problem. We mailed and spoke for hours
with Dell support Switzerland, we’ve sent back the notebook to DELL, it came
back, the problem was still not solved…. After weeks DELL said: It’s a
Microsoft problem, we can’t do anything for it….
Then we contacted other persons who know a lot about software. They tried a
lot. Of course we’ve loaded from the beginning all the newest downloads from
Office 2003 and Windows XP but after hours we where not one step ahead.
Then we’ve found out that a lot of other people deal with the same problem
even they have other notebooks. But none of them had an answer why.
Then I wrote in the German speaking Microsoft discussion group
(http://www.microsoft.com/office/com...8cb-a153-895c1aa220f8&exp=&sloc=de-de&lc=1031)
but until now no answer came which helped to solve the problem. One person
said, that it seemed a problem from only a few people, but this is not true.
Even in this (English speaking discussion) group I’ve found people which have
the same problem but nobody gave a helpful answer.
Even Sony Support Switzerland said to a friend of mine with a Sony notebook
and the same Powerpoint 2003 problem: It’s clear a Microsoft problem and
we’re waiting until Microsoft is going to help!
Last Saturday one person wrote in the German discussion group, that it’s
important to write the problem in the English speaking discussions group
because Microsoft does not care about German MS-discussion groups, even when
many people write in. This where really bad news for me. Therefore - even my
English is quite poor and I’ve difficulties to write down this Microsoft
software problem - I’ve tried it now.
It’s really important, that Microsoft cares, because if you search in Google
with “Powerpoint 2003 and Praesentationsansicht which is “Presenter view†in
German, a lot of hints show that many German speaking people can’t use
“Powerpoint 2003 Presenter View†because of this problem.
I wonder if this note helps to move Microsoft towards a helpful answer for a
customer who started to work with Microsoft Word 2.0 in summer 1992 and since
then spent thousands of Swiss francs, even thousands of US Dollars for
Microsoft software even I’m only a pastor from a small congregation. Many,
many other users would be pleased as well if this problem is going to bee
solved and we can use Powerpoint 2003 Presenter View even with new notebooks
bought in summer 2006!
Greetings from Switzerland
--
HHGL2006
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...b-ca3adead164d&dg=microsoft.public.powerpoint
Windows XP Home) and work with it for more than a year regularly with
Powerpoint 2003 and the „Presenter View“ Mode. This works without a problem.
In June 2006 we’ve bought a second notebook Dell Inspiron 9400 (Office 2003
Small Business Edition, Windows XP Professional). As we tried to work with
Powerpoint 2003 in the „Presenter View“ it always gets stuck. As soon as we
set the mark at „Presenter view“ and click the button „Slide Show“ Powerpoint
2003 doesn’t move anymore at all and can only bee moved by pressing
Ctrl+Alt+Del.
First we thought it’s a hardware problem. We mailed and spoke for hours
with Dell support Switzerland, we’ve sent back the notebook to DELL, it came
back, the problem was still not solved…. After weeks DELL said: It’s a
Microsoft problem, we can’t do anything for it….
Then we contacted other persons who know a lot about software. They tried a
lot. Of course we’ve loaded from the beginning all the newest downloads from
Office 2003 and Windows XP but after hours we where not one step ahead.
Then we’ve found out that a lot of other people deal with the same problem
even they have other notebooks. But none of them had an answer why.
Then I wrote in the German speaking Microsoft discussion group
(http://www.microsoft.com/office/com...8cb-a153-895c1aa220f8&exp=&sloc=de-de&lc=1031)
but until now no answer came which helped to solve the problem. One person
said, that it seemed a problem from only a few people, but this is not true.
Even in this (English speaking discussion) group I’ve found people which have
the same problem but nobody gave a helpful answer.
Even Sony Support Switzerland said to a friend of mine with a Sony notebook
and the same Powerpoint 2003 problem: It’s clear a Microsoft problem and
we’re waiting until Microsoft is going to help!
Last Saturday one person wrote in the German discussion group, that it’s
important to write the problem in the English speaking discussions group
because Microsoft does not care about German MS-discussion groups, even when
many people write in. This where really bad news for me. Therefore - even my
English is quite poor and I’ve difficulties to write down this Microsoft
software problem - I’ve tried it now.
It’s really important, that Microsoft cares, because if you search in Google
with “Powerpoint 2003 and Praesentationsansicht which is “Presenter view†in
German, a lot of hints show that many German speaking people can’t use
“Powerpoint 2003 Presenter View†because of this problem.
I wonder if this note helps to move Microsoft towards a helpful answer for a
customer who started to work with Microsoft Word 2.0 in summer 1992 and since
then spent thousands of Swiss francs, even thousands of US Dollars for
Microsoft software even I’m only a pastor from a small congregation. Many,
many other users would be pleased as well if this problem is going to bee
solved and we can use Powerpoint 2003 Presenter View even with new notebooks
bought in summer 2006!
Greetings from Switzerland
--
HHGL2006
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...b-ca3adead164d&dg=microsoft.public.powerpoint