Powering off is the only way to restart or shutdown!




Running Windows XP Pro, on Intel MB, P4 3.00 GHz, 1 GB RAM, 80 GB HD
Lately, my system takes too long to restart or shutdown, more than 5 minutes
(that’s what i could wait for), actually, it never restart or shutdown
unless by powering it off!

Here’s a list of the services running on my system given by (services.msc),
the other services either stoped, disabled, or automatic but never started:

apache.exe --ntservice (Apache/1.3.29 (Win32) PHP/4.3.6)
alg.exe (Application Layer Gateway Service)
svchost.exe -k netsvcs (Automatic Updates)
svchost.exe -k netsvcs (Background Intelligent Transfer Service)
xcommsvr.exe /service (BitDefender Communicator)
livesrv.exe /service (BitDefender Desktop Update Service)
bdss.exe /service (BitDefender Scan Server)
vsserv.exe /service (BitDefender Virus Shield)
svchost.exe -k netsvcs (COM+ Event System)
dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} (COM+ System
svchost.exe -k netsvcs (Computer Browser)
crypserv.exe (Crypkey License)
svchost.exe -k netsvcs (Cryptographic Services)
svchost -k DcomLaunch (DCOM Server Process Launcher)
svchost.exe -k netsvcs (DHCP Client)
svchost.exe -k netsvcs (Distributed Link Tracking Client)
msdtc.exe (Distributed Transaction Coordinator)
svchost.exe -k NetworkService (DNS Client)
services.exe (Event Log)
svchost.exe -k netsvcs (Help and Support)
lsass.exe (IPSEC Services)
svchost.exe -k netsvcs (Logical Disk Manager)
mdm.exe (Machine Debug Manager)
mysqld-nt.exe MySQL (MySQL)
svchost.exe -k netsvcs (Network Connections)
svchost.exe -k netsvcs (Network Location Awareness (NLA))
services.exe (Plug and Play)
spoolsv.exe (Print Spooler)
lsass.exe (Protected Storage)
svchost -k rpcss (Remote Procedure Call (RPC))
svchost.exe -k netsvcs (RIP Listener)
lsass.exe (Security Accounts Manager)
svchost.exe -k netsvcs (Server)
svchost.exe -k netsvcs (Shell Hardware Detection)
tcpsvcs.exe (Simple TCP/IP Services)
snmp.exe (SNMP Service)
svchost.exe -k netsvcs (System Event Notification)
svchost.exe -k netsvcs (System Restore Service)
svchost.exe -k LocalService (TCP/IP NetBIOS Helper)
svchost.exe -k netsvcs (Upload Manager)
svchost.exe -k LocalService (WebClient)
svchost.exe -k netsvcs (Windows Audio)
svchost.exe -k netsvcs (Windows Firewall/Internet Connection Sharing (ICS))
svchost.exe -k imgsvc (Windows Image Acquisition (WIA))
svchost.exe -k netsvcs (Windows Management Instrumentation)
svchost.exe -k netsvcs (Windows Time)
wdfmgr.exe (Windows User Mode Driver Framework)
svchost.exe -k netsvcs (Wireless Zero Configuration)
svchost.exe -k netsvcs (Workstation)

is there any thing suspectious? A virus or something my antivirus doesn’t
I update my AV online every hour though!!!

any ideas?


Steven L Umbach

Seeing services alone is not as helpful as seeing all the running processes
to try and determine if something malicious may be going on. If you have not
done so recently be sure to run Check Disk on your computer selecting the
option to automatically fix file system errors and check the logs via Event
Viewer to see if any warning/errors are recorded during the logoff/shutdown
sequence including for messages related to user profile problems. You say
you do regular scans for malware which is great but also be sure to do
routine scans for spyware with something like AdAware SE as spyware/adware
can also severely affect computer performance and behavior. Also try
installing the User Profile Hive Cleanup Service as shown in the link below
to see if that helps or not. If none of that helps try using msconfig to
selectively disable non critical startup/services to see if that helps track
what is causing the problem. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560 ---
troubleshoot with msconfig

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