Power Meter Not Responding / Server 2000 HP DL360G4

G

Guest

Hardware Platform = HP DL360 G4
Software Platform = Windows 2000 SP4
Environment = Terminal Services
Issue: A remote workstation is connected using Terminal Services to one of
our home server. This server provides SQL connectivity to a database as well
as print services.
The application the remote user runs via this TermServ Session is a Point of
Sale application. The user of this app access existing data, edits records,
prints forms. In this situation, everything has functioned normally for the
past 3 years.
HOWEVER NOW -
After a random amount of time while working this Point of Sale Application
and more specifically during a print operation their functionality becomes
slow and ultimately (again during printing) their session seems to hang.

The experience from the server’s perspective is rather strange:
As an administrator I’ll log onto the server locally, remotely (no matter
how I connect) using local authentication or domain authentication, once I
submit my username and password I’ll sit at the blue background for anywhere
from 1 – 2 minutes before I get the desktop.

At this point, my intentions are to restart the server. So with all remote
users disconnected I restart the server. Once I submit the shutdown
(Start/Shutdown) the desktop goes away and I am left at the empty blue
background waiting. Sometimes for 2 or 3 minutes or a little longer I’ll get
this message “Power Meter Not Respondingâ€.

I have to click on “END NOW†to terminate the stalled program then the shell
will unload and the server will restart.

Facts:
I have 143 other servers identical to this one that do not have this problem.
There is no Power Meter program on this machine. It is a Server not a
portable.
A new server (hardware and software) was built and with the same users
connecting to it, experiences the same problem.
There are no processes, programs, threads called “power meter†or and
concoction of power meter on the server.
When this problem is happening, I can’t open “Printers†in the Control
Panel. When I try, nothing happens no matter how long I wait.

Question:
What is “Power Meter†in relation to a Windows 2000 Server OS on a Server
hardware platform?
What tools might I try to track down what’s causing this?
 
W

Who knows?

Did you ever get anywhere with this? I have the same problem. I have read
that it might be print spooler related....HP drivers. Might be time to
update....
 

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