power attachment

[Stan]

HP Pavillion ZE 4525 US.

The little shaft on the rear of the computer were the power cord attaches is
loose and laptop does not get power at all.

Does this mean replacing the entire MB?

I have not had the power cord checked yet.

 

[GHalleck]

HP Pavillion ZE 4525 US.

The little shaft on the rear of the computer were the power cord attaches is
loose and laptop does not get power at all.

Does this mean replacing the entire MB?

I have not had the power cord checked yet.

Not necessarily. At this time, it just means replacing the socket.
How this socket is connected to the computer would mean just what
is the extent of the repair. Take the laptop to a shop.

 

[Paul]

HP Pavillion ZE 4525 US.

The little shaft on the rear of the computer were the power cord attaches is
loose and laptop does not get power at all.

Does this mean replacing the entire MB?

I have not had the power cord checked yet.

I've seen mention on web pages, of resoldering the connector inside a
laptop, to correct a problem like that. It really depends on what was
damaged when it broke away. If the PCB was cracked, then it might mean
replacing the motherboard. If it is just a cold solder joint, then
someone could repair it. The fun part, is taking it all apart. You
could easily break something else in the effort.

I'd say go for the warranty, if any is left, but a broken connector may
be classed as abuse. I don't know what the policy would be on the connector,
because the company may know it is defective in normal use as well.
Hard to say whether they'll play the "abuse" ploy, when fixing it.
(I.e. Charge for a new motherboard.) I doubt they'd try to fix it
with a soldering iron upon receipt - that is not the style of big companies.

This kind of fault is quite common, suggesting the connector solution
used is far from ideal. But HP might not see it that way.

Paul

 

[Stan]

Thanks for the reply.

Not necessarily. At this time, it just means replacing the socket.
How this socket is connected to the computer would mean just what
is the extent of the repair. Take the laptop to a shop.

 

[Stan]

I assume PCB is the board itself.......it does not appear to be cracked.

The unit is already apart. It's difficult to tell just how it is secured to
the MB.

I checked HP's recall notices, nothing listed on this problem. The comp. is
3 to 5 yr. old.

I'll see if my daughter (it's her laptop) wants to contact HP.

Thanks, I'll try to figure out just how it's attached.

 

[Paul]

I assume PCB is the board itself.......it does not appear to be cracked.

The unit is already apart. It's difficult to tell just how it is secured to
the MB.

I checked HP's recall notices, nothing listed on this problem. The comp. is
3 to 5 yr. old.

I'll see if my daughter (it's her laptop) wants to contact HP.

Thanks, I'll try to figure out just how it's attached.

There are pictures on the net, of various computers and their power jack.

http://www.ef-honda.com/ben/laptop2.jpg

Paul

 

[David B.]

You probably won't find any recalls on it, it usually doesn't happen unless
the jack has taken some force from the power cord getting hit while plugged
in.
HP will only offer replacement of the logic board, they don't do jack
repairs, find a quality local shop, I have a few sources for replacement
jacks.

 

[M.I.5¾]

HP Pavillion ZE 4525 US.

The little shaft on the rear of the computer were the power cord attaches
is loose and laptop does not get power at all.

Does this mean replacing the entire MB?

I have not had the power cord checked yet.

This is one of the most common failures to a laptop. The relatively large
plug coupled with the fact that the socket is fixed to the motherboard by
rarely more than just 3 soldered joints, means that socket endures
considerable unnecessary stress.

Once you have it repaired: when you insert the plug in future, hold it
between just your forefinger and thumb. Apply just enough force to insert
the plug in the socket. This avoids excessive stress on the soldered
joints.