Ronald said:
when i try to post a msg through my desktop computer, it never gets
posted...but it is in my "sent" folder...i am posting this on my
laptop, which seems to do the job...???
Also i have an issue with Windows updates...
I have two computers and cannot do updates on either one....i have
been to Kellys Korner, Microsoft....installed the new vb script, etc.,
etc..nothing works....i understand Microsoft made some changes in
their windows update
page.....shouldn't they send out a "fix" or something???? I need
help..thought i knew my way around but feel helpless with this
problem. Hope someone out there can help...it would be much
appreciated..thanks in advance....Gene
What do you mean "post a msg"? Do you mean send email? Check the smtp
settings on your laptop. You didn't say what email client you use, or
your ISP so it isn't possible to be more specific. Obviously something
is set up wrong on the desktop, so compare the settings between the
desktop and laptop.
If you have done all the troubleshooting steps by using the Windows
Update troubleshooter (link below), then perhaps you have some spyware
infesting your computer that is preventing you from going to the WU
site.
http://v4.windowsupdate.microsoft.com/troubleshoot/
Do the normal troubleshooting: 1) scan with current antivirus ("current"
means a version not earlier than 2002 but using updated virus
definitions); 2) remove spyware with Spybot Search & Destroy
(
www.safer-networking.org) and Ad-aware (
www.lavasoftusa.com). These
programs are free, so use them both since they complement each other.
You may also want to run the latest CWShredder from
http://www.spywareinfo.com/~merijn/index.html. Always read the
instructions before running a spyware removal tool. Be sure to update
these programs before running, and it is a good idea to do virus
spyware scans in Safe Mode; check your hosts files for redirects.
Here are instructions for checking your hosts files:
1. In XP's Search preferences, set the files and folders handling to
Advanced, and then check the box that will make Search look in hidden
files/folders.
2. Now enter the search term "hosts" without the quotes.
3. You will get several hosts and lmhosts files. Double-click each one
to open it. When you do this, you'll get a Windows dialog box saying
that Windows cannot open this file, do you want to use the web or
select from a list to find the proper program. Choose "select from a
list" and highlight Notepad. Make sure the box to always use this
program to open this type of file is not checked.
4. Now carefully examine the file. Lines that begin with a # are
comments and don't count. Leave them alone. Unless you know you use a
proxy server to get to the Internet or you added entries yourself, the
only uncommented entry that should be there is:
127.0.0.1 localhost
If you see any other entries, delete them and Save the file. Make sure
you scroll all the way down to the bottom of the window if there is a
scrollbar. Do this for each file you found.
HTH,
Malke
