G
Guest
Hi
I see that others are having some problems with the USB ports and VISTA too.
I am NOT computer savvy and need some help in non computer savvy language.
Please and thank you in advance. LOL
I have a brand new laptop with Vista. It swallowed a 12 page document this
past spring. I was or thought I was saving it to the USB device AND the hard
drive. It was neither place. After that fiasco I found the "automatic back
up" option and activated it. Now when ever I try to save a document to the
device it says "file permission denied" and makes a backup. Consequently I
have way too many partial documents and no whole documents. So I would like
to know what to do to correct that.
My second problem is that I can not safely eject the device. I get an error
message that says something like unable to stop generic mass storage volume
because it is in use by another program. I guarantee I have closed every
application that it was using and every other one on the system. The only way
to "free" it is to shut down the computer. I have bought two different USB
storage devices just in case. All of them work fine with my desk computer
running on XP. Please help and/or direct me to a good source. BTW Talking to
Toshiba tech support (my Vista is bundled) was like talking to (you fill in
the blank). I have lots of case numbers and still the same problem.
I see that others are having some problems with the USB ports and VISTA too.
I am NOT computer savvy and need some help in non computer savvy language.
Please and thank you in advance. LOL
I have a brand new laptop with Vista. It swallowed a 12 page document this
past spring. I was or thought I was saving it to the USB device AND the hard
drive. It was neither place. After that fiasco I found the "automatic back
up" option and activated it. Now when ever I try to save a document to the
device it says "file permission denied" and makes a backup. Consequently I
have way too many partial documents and no whole documents. So I would like
to know what to do to correct that.
My second problem is that I can not safely eject the device. I get an error
message that says something like unable to stop generic mass storage volume
because it is in use by another program. I guarantee I have closed every
application that it was using and every other one on the system. The only way
to "free" it is to shut down the computer. I have bought two different USB
storage devices just in case. All of them work fine with my desk computer
running on XP. Please help and/or direct me to a good source. BTW Talking to
Toshiba tech support (my Vista is bundled) was like talking to (you fill in
the blank). I have lots of case numbers and still the same problem.