Port Problem with Vista Windows Mail

[Guest]

I cannot get Windows Mail configured correctly. Seems my system is not
listening on POP3 port 110, or SMTP port25.

The connection to the server has failed. Account: 'your_account',
Server:mail.cocmast.net, ProtocolOP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Any help would be greatly appreciated.

 

[Dave]

http://online.comcast.net/faqs/faq-detail.asp?intFaqID=47

If you are on Comcast's network, ports 110 & 25 should work.
If you are away from home, then you may have to use SSL with ports 995 &
465.

 

[Guest]

Yes I use Comcast, but when doing a netstat at the command prompt, it shows
that 110 and 25 are not listening.

 

[Gary VanderMolen]

Is that a verbatim copy of the error message? The server name has a typo.

Gary VanderMolen

 

[Guest]

Gary,

Here it is verbatim:

The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E

 

[Gary VanderMolen]

If you are running either McAfee or Norton antivirus, uninstall them
because they are not compatible with Windows Mail.
How long has this problem been going on? Did Windows Mail ever
work for you?

Are you able to ping and tracert to mail.comcast.net?
FWIW, netstat shows no mail port activity for me either.

Gary VanderMolen

 

[Guest]

I do have McAfee installed currently, but have never had any email issues,
while running Outlook. Now Outlook and MS Mail are not working, this started
about 3 weeks ago. I have 25 & 110 open on the McAfee firewall.

 

[Gary VanderMolen]

It can take McAfee anywhere from a few weeks to a few months to do
its dirty work. You've got nothing to lose but a few minutes of your time
by uninstalling McAfee and seeing if that makes the difference.

Gary VanderMolen

 

[Frank Saunders, MS-MVP OE]

Check your firewall and make sure it is not blocking thos ports or Windows
Mail.

 

[Guest]

Gary, the removal of McAfee worked. So will just using the combo of a
router, Windows defender/firewall be sufficient security?

Thanks

 

[Gary VanderMolen]

Thanks for confirming that removal of McAfee cured the problem.
I suggest you download and install the free version of Avast:
http://www.avast.com/eng/avast_4_home.html
Be sure to choose the option NOT to scan email.

Gary VanderMolen

 

[Frank Saunders, MS-MVP OE/WM]

Gary, the removal of McAfee worked. So will just using the combo of a
router, Windows defender/firewall be sufficient security?

No.
Add Avast anti-virus (www.avast.com). It's free for home users.

 

[Guest]

Thanks folks, appreciate the help.

No.
Add Avast anti-virus (www.avast.com). It's free for home users.