POP3 Server Problem

[Diana]

ok... my personal email works however I am not able to send word documents
via email. It keeps saying that the host is not able to be found and the POP3
is not able to be found. And it says the host is under my daughter's
university's account which is not normal. Any helpful hints?

 

[Guest]

ok... my personal email works however I am not able to send word documents
via email. It keeps saying that the host is not able to be found and the
POP3
is not able to be found. And it says the host is under my daughter's
university's account which is not normal. Any helpful hints?

Full error messages would help.

Word documents can only be sent when they are closed in all other
programs.

If the connection to the university account crosses from one internet
provider's equipment to another's on the way to the university and
goes to port 25, such connections are often blocked to cause
trouble for spammers. Using your internet provider's outgoing
email server for outgoing mail gets around this. Who is your
internet provider?

What antivirus programs if any do you have? Some of them
cause various problems in Windows Mail.

 

[Diana]

I have MSN. My Mom thinks this is happening since our new PC is running
Vista. How do you send a document through your internet server? We have
Macafee virus protection and webroot spyware

 

[Guest]

Ask MSN for their instructions to set up to use their email servers. If
they
haven't written instructions for Windows Mail yet, use their instructions
for Outlook Express but under Windows Mail instead. The instructions
are probably somewhere on their web server.

To send a document, close it it all other programs. Then start a new
message under Windows Mail. Click on the paperclip in the new message
window, find the document file, click on it, and click Open.

Most McAfee or Norton antivirus programs, and a recent one from
Trend, tend to cause various problems in Windows Mail, although seldom
immediately. To stop them from causing problems, you have to
uninstall them, not just disable them.

You may prefer to replace McAfee with avast!, which I use.
A custom install that tells it to leave out the part that scans email
is recommended.

http://www.avast.com/eng/avast_4_home.html

I haven't heard of problems caused by webroot spyware.