pop3 problems unable send or recieve mail

[lu2]

i'm using windows vista home basic and i cant work out how 2 use windows mail
i'm putting in all the right details (i'm a blueyonder/virgin media) user,
password, pop3, smtp etc but i keep getting this error

Account: 'POP3', Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Server
Response: '-ERR Protocol error.', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC91

i can't send or receive

 

[Gary VanderMolen]

That's a very unusual error message. I can't tell what the cause could be.
Make sure your settings agree with these instructions:
http://www.virginmedia.com/help/email/settingupoutlookexpress6-2.php#setup_by_server

In particular, make sure you have not enabled the option "Log on using
Secure Password Authentication."

Note: You did not include a separate error message for send failure.

 

[mac]

i'm using windows vista home basic and i cant work out how 2 use windows
mail
i'm putting in all the right details (i'm a blueyonder/virgin media) user,
password, pop3, smtp etc but i keep getting this error

Account: 'POP3', Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Server
Response: '-ERR Protocol error.', Port: 110, Secure(SSL): No, Server
Error:
0x800CCC90, Error Number: 0x800CCC91

i can't send or receive

That error indicates that you have entered the wrong username for the
account and that the server therefore does not recognize you.
See this section of your ISP site
http://www.virginmedia.com/help/email/settingupoutlookexpress6-2.php#setup_by_username