Accessing e-mail

[Frank Watts]

Windows Mail keeps asking me for authentication - not happened before.
Cancelled and received following error message

Account: 'pop3.blueyonder.co.uk', Server: 'pop3.blueyonder.co.uk',
Protocol: POP3, Server Response: '-ERR Invalid Backend.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

 

[mac]

Windows Mail keeps asking me for authentication - not happened before.
Cancelled and received following error message

Account: 'pop3.blueyonder.co.uk', Server: 'pop3.blueyonder.co.uk',
Protocol: POP3, Server Response: '-ERR Invalid Backend.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

See this thread on Virgin forum:

http://community.virginmedia.com/t5...ssionid=CEFCAD80841951D8BF06F42A55A32C00#M865

 

[PropRod]

Chances are that it's your antivirus program. Disable it and try to receive
mail. If it works, you'll need to tweak the settings in the antivirus
program. I use Avast! and I just turned mail scanning off completely
because of this problem.

 

[Gary VanderMolen]

N, it's not your antivirus, There is a known issue with the blueyonder.com
mail server. Either wait a wile and try again, or else give your provider a call.

Gary VanderMolen, Microsoft MVP (Mail)


"PropRod" wrote in message
Chances are that it's your antivirus program. Disable it and try to receive
mail. If it works, you'll need to tweak the settings in the antivirus
program. I use Avast! and I just turned mail scanning off completely
because of this problem.