pop up error message

[Bob Hackler]

When windows XP is shutting down I get this error message;
The application failed to initialize failed to initialize
because the window station is shutting down.
It also displays dwwin.exe dll initialization failed.
In checking the event log it states; Product Windows
Operating system, ID 26, Source Application popup, Ver
5.2, Symbolic name Status_log_hard_error, Message
Application popup %1 : %2.
The explantion is The program could not load a driver
because the program user doesn't have sufficient
privileges to accesss the directory in which the driver
is installed.
I have replaced the pgm dwwin.exe in the system folder
with the one from the last good sytem32 folder with no
results.
Please assist.

 

[Buz [MSFT]]

We want to implement the Cleanboot process using MSCONFIG to rule out 3rd
party software as the cause of this issue. MSCONFIG from XP can also be used
on a Windows 2000 Pro or Server client.

Go to Start\Run type in Msconfig and press OK.
Go to the Startup tab.
Click on "Disable All"
Go to the Services Tab
Click on "Hide all Microsoft Services"
Uncheck the 3rd party services that are left
Press OK twice to reboot.

Once your computer is restarted see if the issue still occurs. if it still
does go to Msconfig and select Enable All on the startup tab.
If the issue does not occur go to the Startup tab and select items 4 at a
time or so with reboots in between to narrow down the exact item causing
your problem.

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353

Buz Brodin
MCSE NT4 / Win2K
Microsoft Enterprise Domain Support

"Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only."

 

[Guest]

Thanks;
It looks like Norton Anti Virus program is causing this
problem.