please help

[Chink!]

Hello

Having trouble sending a fax from Word.
Fax seems to get stuck and says "Initializing" but gets no further

Can anyone point me to a handy guide?

Perhaps i'm making a very basic error
All help welcomed

CH!

 

[Chink!]

Assuming you are using Windows (2000) fax ...

thats correct

Are you able to see the fax in fax console? yes

Can you send a fax from other application or more better from fax send
wizard?

I am using the send fax wizard - thats not working
I dont have any other application for sending faxes


CH!

 

[Hal Hostetler [MVP DTS]]

The fax send wizard within Word was designed for use with Microsoft Fax in
Windows 95/98. It is a remnant with little relevance since neither Windows
2000 nor Office now support Microsoft Fax. It was sloppy of Microsoft not
to remove the wizard from Office, don't use it. All it does now is prepare
a Fax Cover sheet for Microsoft Fax (which usually will not get sent) then
hands off the actual fax to the native Windows 2000 Fax Service. Just use
the native Windows 2000 Fax Service directly by having Word print to the Fax
printer. More details here:

http://www.slipstick.com/addins/services/winxpfax.htm
Windows 2000 Fax

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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