OFF: "Compile Error in Hidden Module" Error Message When
You Start Word or Excel
This article applies to.
This article was previously published under Q307410
SYMPTOMS
When you start one of the programs listed at the
beginning of this article, you may receive an error
message similar to one of the following:
Compile error in hidden module: AutoExec
-or-
Compile error in hidden module: AutoExecNew
-or-
Compile error in hidden module: DistMon
-or-
In Microsoft Windows 95, Microsoft Windows 98, and
Microsoft Windows Millennium Edition (Me):
Excel has performed an error in module excel.exe and will
be closed.
-or-
In Microsoft Windows XP, Microsoft Windows 2000, and
Microsoft Windows NT:
Application name has encountered a problem and needs to
close. We are sorry for the inconvenience.
To view the details of the error signature, click the
link To see what data this error report contains, click
here in the error dialog box. The following error
signature appears
App name App version Module name Module version
Offset
----------------------------------------------------------
--------
<App.exe> 9.0.0.5302 Vbe6.dll 6.0.89.67
0000d799
where App.exe is the executible file name of the program
in which this error occurred. For example, App.exe may
appear as "Winword.exe".
For additional information, click the article number
below to view the article in the Microsoft Knowledge
Base:
296493 WD2002: Error Message: Microsoft Word Has
Encountered a Problem and Needs to Close
CAUSE
This problem can occur when both of the following
conditions are true:
The Microsoft Office Startup folder or the Microsoft
Excel Startup folder contains either (or both) of the
following Adobe Acrobat PDFMaker add-in template files:
Pdfmaker.dot
Pdfmaker.xla
-and-
Norton AntiVirus software is installed.
RESOLUTION
Method 1: Download the Latest Version of the Add-in
To obtain an updated add-in for Adobe Acrobat 5.0, please
see the Adobe Web site:
http://www.adobe.com/products/acrobat/update.html
NOTE: Microsoft does not support downloading and
installing add-ins from the Adobe Web site. If you need
assistance, you must contact Adobe Technical Support.
Method 2: Move the Files
Move the Pdfmaker.dot file and the Pdfmaker.xla file (if
present) from the Office or Excel Startup folder to a
different folder on your hard disk (for example, the My
Documents folder). To do this, follow these steps.
NOTE: Because there are several versions of Microsoft
Windows, the following steps may be different on your
computer. If they are, see your product documentation to
complete these steps.
Click Start, point to Search, and then click For Files or
Folders.
In the Search for file or folders named box, type
pdfmaker.dot pdfmaker.xla.
In the Look In box, click the drive on which Windows is
installed (usually drive C), and then click Search Now.
The Pdfmaker.dot file is located in one of the following
folders:
C:\Program Files\Microsoft Office\Office\Startup (Word
2000)
C:\Program Files\Microsoft Office\Office10\Startup (Word
2002)
C:\Documents and Settings\User Name\Application
Data\Microsoft\Word\Startup
The Pdfmaker.xla file in located in one of the following
folders:
C:\Program Files\Microsoft Office\Office\Xlstart (Excel
2000)
C:\Program Files\Microsoft Office\Office10\Xlstart (Excel
2002)
C:\Documents and Settings\User Name\Application
Data\Microsoft\Excel\Xlstart
In the Search Results window, right-click the file (for
each file that is found), and then click Cut.
On your desktop, right-click the My Documents folder, and
then click Paste.
Method 3: Disable the Office Plug-in
For additional information on the Norton AntiVirus Office
Plug-in, click the article number below to view the
article in the Microsoft Knowledge Base:
329820 OFF: Latest Information on Using Microsoft Office
with the Norton AntiVirus Plug-In for Microsoft Office
IMPORTANT: The workaround described in this article
disables the Norton AntiVirus Office (NAV) plug-in that
is installed during Norton AntiVirus or Norton
SystemWorks setup. This plug-in functions to scan
documents for macro virus infections in Office products.
When this plug-in is disabled, the Norton AntiVirus
Office (NAV) plug-in does not scan documents when they
are opened.
Even if the Norton AntiVirus Office (NAV) plug-in has
been disabled, the Norton AntiVirus Auto-Protect feature
still provides ongoing protection by scanning any file
that is run, downloaded, opened, created, or deleted.
For more information about your Norton AntiVirus or
Norton SystemWorks software, see your product
documentation.
MORE INFORMATION
For additional information about troubleshooting other
Pdfmaker.dot add-in issues, click the article numbers
below to view the articles in the Microsoft Knowledge
Base:
276001 WD2002: Adobe Acrobat Buttons Are Missing, Error
Message After You Upgrade to Word 2002
324043 OAER: Error Message When You Start or Quit Office
Program with Adobe PDFMaker Add-in
235326 XL2000: "Compile Error in Hidden Module:
RegistrationDB" Error Starting Excel
291214 XL2002: "Compile Error in Hidden Module:
RegistrationDB" Error Starting Excel
The third-party products that are discussed in this
article are manufactured by companies that are
independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or
reliability of these products.
Microsoft provides third-party contact information to
help you find technical support. This contact information
may change without notice. Microsoft does not guarantee
the accuracy of this third-party contact information.
