G
Gene Murphy
Hi Everyone. I am in a pickle here as usual and need your alls help please.
Can not get into my documents folder, every time i open it i get an error
message that i forward to Microsoft under the error reporting system as
follows:
Error caused by DivX®: No specific solution found
Problem Description:
An unknown error occurred in the DivXT Codec created by DivX®. This
application/driver is loaded during startup and may cause problems even if
you are not currently using DivXT Codec.
Problem Resolution:
Microsoft is currently not aware of a specific solution for the problem that
you reported. Below are a list of recommendations to take which may help
prevent the problem from reoccurring.
a.. Contact DivX® for support or product updates.
b.. Remove the faulting application or driver. Click here for
instructions.
If this problem continues to occur with the latest product updates for DivXT
Codec we highly recommend you obtain assistance and troubleshooting
information directly from DivX®.
Error caused by DivX®: No specific solution found
i certainly don't remember downloading any new divx codec's recently and up
till today i was able to use both my documents folder and had no problems
with Microsoft media player 10 as i could view movies and so forth with no
issue. In fact windows media player still works. I also did a restore date
dating a week ago, thinking that might help but nothing. Also have went to
the control panel and removed all DivX codec's for now as i know i can
download them later, but i have not rebooted since that time for i wanted to
write you all first, for if somehow i have corrupted the documents folder i
have much valuable information in there and fear the risk of even rebooting
the machine at this point. I can surf the web with no problems, i send and
receive email ok. When attempting to open the document folder the first
error message says that windows is sorry internet explorer has experienced a
problem and must close. then is when i go to the error reporting page as
posted above.
Running a Gateway Intel processor 4.2 GHz , 1 gig of Ram, have update all my
antivirus every day, also full sweep of spyware weekly, nothing new is going
on, but boy am i stumped. No new programs added that i am aware of, no
spyware notifications, no viruses, please advise.
Much thanks in advance
Respectfully
Gene (the "Murf")
Can not get into my documents folder, every time i open it i get an error
message that i forward to Microsoft under the error reporting system as
follows:
Error caused by DivX®: No specific solution found
Problem Description:
An unknown error occurred in the DivXT Codec created by DivX®. This
application/driver is loaded during startup and may cause problems even if
you are not currently using DivXT Codec.
Problem Resolution:
Microsoft is currently not aware of a specific solution for the problem that
you reported. Below are a list of recommendations to take which may help
prevent the problem from reoccurring.
a.. Contact DivX® for support or product updates.
b.. Remove the faulting application or driver. Click here for
instructions.
If this problem continues to occur with the latest product updates for DivXT
Codec we highly recommend you obtain assistance and troubleshooting
information directly from DivX®.
Error caused by DivX®: No specific solution found
i certainly don't remember downloading any new divx codec's recently and up
till today i was able to use both my documents folder and had no problems
with Microsoft media player 10 as i could view movies and so forth with no
issue. In fact windows media player still works. I also did a restore date
dating a week ago, thinking that might help but nothing. Also have went to
the control panel and removed all DivX codec's for now as i know i can
download them later, but i have not rebooted since that time for i wanted to
write you all first, for if somehow i have corrupted the documents folder i
have much valuable information in there and fear the risk of even rebooting
the machine at this point. I can surf the web with no problems, i send and
receive email ok. When attempting to open the document folder the first
error message says that windows is sorry internet explorer has experienced a
problem and must close. then is when i go to the error reporting page as
posted above.
Running a Gateway Intel processor 4.2 GHz , 1 gig of Ram, have update all my
antivirus every day, also full sweep of spyware weekly, nothing new is going
on, but boy am i stumped. No new programs added that i am aware of, no
spyware notifications, no viruses, please advise.
Much thanks in advance
Respectfully
Gene (the "Murf")