Please Help!! - System State Restore Problems

[Joe]

We are trying to do some disaster recovery testing for
our company. we setup a dell workstation with 2 20GB
hard drives and we rented an external tape drive. The
server we are getting the backup of is a dell power edge,
multi-processor with raid-5 and internal tape drive. Im
not sure if this is the problem or not. but these are
the steps i have been taking for the past 6 or 7 times!
Install Win2K server, install service pack 3, install
backup exec, install backup exec serivce pack, dcpromo.
then i catalog the tape and restart in directory services
mode. I restore the system state and it asks me to
restart, but after i restart i get a blue screen giving
the error of inaccesible boot device, and then im
screwed. I cannot get in under any mode. If i try to
refresh the OS it reboots and gets to a setup screen, but
then i get an lsass.exe system error. Someone then sent
me a link from the windows knowledge base having me do a
reg edit on plug and play devices and tweaking some
settings while doing the restore, but they didnt help.
Still get the blue screen, but after i refresh i no
longer get the lsass.exe error, although i do get to a
point where it looks like its tryin to install something
that isnt signed by microsoft, but i cant cancel or
continue it because i have no use of the keyboard or
mouse!!!! Im at the end of the rope! I never thought a
restore would be this difficult. Any
ideas/comments/suggestions are greatly appreciated.
Thank you

Joe

 

[paul]

Hi there.
I know exactly the frustrations you are having.
You could try the following:
After you restore the system state and it falls over put
in your Win 2000 cd, reboot and run the installation F6
to load your driver for your Raid controller and continue
on. Don't use the first repair option, continue on and
install windows 2000, it should tell you its found a
version of Windows and it's location and you have another
opportunity to repair, select that and continue the
installation. when that is completed export the registy
key for your driver (I think it's under current control
set),try your systate restore, if it doesn't force you to
reboot, import your driver back into the registry.
Also copy your raid driver back into winnt\system32
\drivers - before you reboot.


Another alternative is to boot from Cd run the first
repair option, don't bother to do the repair but use the
selection which takes you to a simplistic dos prompt
use ? to see what you can do, you could again copy your
raid driver files into winnt\system32\drivers again but
only one at a time, and reboot.

The Lsass error is a complete sod,
(Q258007,Q258062,Q257420)It often points to NTDS.DIT
area,I have tried NTDSUTILS > Files > info, everything
looks fine. Done repair/recover, made sure that SYSTEM
account and Administrator accounts have full access to
the whole world, and get JET database errors of various
descriptions, I've also tried
esentutl /p "path/filename" /!10240 /8/v/x/o
still no joy. and jetpack filename blah blah

As a last idea why not try and do your backup whilst in
Ad services restore mode with every possible service shut
down, and then see if it will restore.

between Veritas and MS they have made something that
should be very simple, very difficult. I wonder why I
ever left Netware.

 

[Joe]

do you mean to load the drivers from the our servers raid
controller? because the workstation is just running two
HDD's.

 

[Paul]

Hi again.
I posted to you on Friday but i don't see my message, ho-
hum.
I've had exactly the same problems as you, I resolved
mine today by starting the computer in AD restore mode
and setting the security manager service(which starts
lsass.exe) to manual.
I rebooted and hey ho the system starts up into AD and i
can log in as normal, i then started the security manager
service o.k, I'm not sure that this means everything is
resolved as i still have yet to check to see if i can
still create accounts etc, but at least the problem has
moved on.

Paul