PLEASE HELP!! nic does not showup in control panel

[Joe]

Hello,
I have a Thinkpad laptop with xp home. The device manager shows the
following devices with yellow exclamation points under the UNKNOW node:
"1394 Net Adapter, High Rate Wireless LAN Mini-PCI Adapter with Modem II,
Intel(R) PRO/100 VE Network Connection. I first downloaded and extracted the
drivers directly from IBM, then I manually uninstalled these each of these
devices and restarted. Upon reboot the OS recognized each component by it's
proper name and reinstalled the drivers for each finally asking to restart
the machine again. I did so and the devices still show as previously
described. I am at a remote location, therfore, I need Internet services for
email . I purchased a pcmcia ethernet adapter card and loaded it according
to instructions. The nic fails to appear in the "network connections"
control panel applet and show under UNKNOWN next to the rest of those other
devices. I tried the same for a new USB Ethernet adapter with the same
results. I tried a SFC/scannow to check for corruption. The SFC passed
without any problem. I checked the event logs and still does not refer to
any unusual acitivty relating to these components failing to work properly.
I am out of ideas. PLEASE HELP! Humbly grateful.

Joe

 

[Crystal]

Run both of these commands from the command prompt in this order pressing
enter after each command then reboot.

netsh int ip reset resetlog.txt

netsh winsock reset

 

[Brian A.]

The first thing to try is to double click each of the Unknown devices to open it's properties.
Click the Drivers tab > Update Driver button.
In the first window select "No, not at this time" > Next.
Select "Install the software automatically" > Next.

If that doesn't work:
In the first window select "No, not at this time" > Next.
Select "Install from a list or specific location" > Next.
Use the Browse button to point to the directory/folder where the extracted .inf files are.
Click Next.
Reboot if required.

If that doesn't work:
In the first window select "No, not at this time" > Next.
Select "Install from a list or specific location" > Next.
Select "Don't search, I will....." > Next.
Click on your device > Have Disk button.
Use the Browse button to point to the directory/folder where you have the extracted .inf files.
Click the .inf for your device > Open > Ok > Next.
Follow the prompts until finished and reboot if required.

If that doesn't work see if there is a setup.exe in the folder where the extracted files are and run it.

If all of the above fails, reboot to Safe Mode and remove any/all devices listed in Network Adapters/Modems.
Close out and reboot.
If possible, do not let Windows automatically install the devices and use the second solution above.

You can get updated drivers for the Intel Pro 100 VE here:
http://downloadfinder.intel.com/scr...XP+Home+Edition&lang=eng&strOSs=45&submit=Go!

If the link breaks, copy paste the entire link into your browsers address box or use:
http://tinyurl.com/cbbqs

Or start here and select your OS:
http://downloadfinder.intel.com/scripts-df-external/Product_Filter.aspx?ProductID=407

RelNotes file included in download which has install/update instructions.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Sharon F]

Hello,
I have a Thinkpad laptop with xp home. The device manager shows the
following devices with yellow exclamation points under the UNKNOW node:
"1394 Net Adapter, High Rate Wireless LAN Mini-PCI Adapter with Modem II,
Intel(R) PRO/100 VE Network Connection. I first downloaded and extracted the
drivers directly from IBM, then I manually uninstalled these each of these
devices and restarted. Upon reboot the OS recognized each component by it's
proper name and reinstalled the drivers for each finally asking to restart
the machine again. I did so and the devices still show as previously
described. I am at a remote location, therfore, I need Internet services for
email . I purchased a pcmcia ethernet adapter card and loaded it according
to instructions. The nic fails to appear in the "network connections"
control panel applet and show under UNKNOWN next to the rest of those other
devices. I tried the same for a new USB Ethernet adapter with the same
results. I tried a SFC/scannow to check for corruption. The SFC passed
without any problem. I checked the event logs and still does not refer to
any unusual acitivty relating to these components failing to work properly.
I am out of ideas. PLEASE HELP! Humbly grateful.

Joe

When you extracted the drivers, did a setup program appear to install them?
If no, you could try installing them manually. In Device Manager, go to the
properties of the NIC. Select Update Driver. A prompt window will show up.
Use the available options to direct XP to the folder with the driver that
you extracted. You might get a warning about an unsigned driver. As long as
you're sure it's the right driver for your NIC, go ahead and OK the
installation.