- Personal Folders -

[Eric]

Hello,

One of my users (working from home) comes to the office once a week and
brings/imports his Outlook data into his Outlook on his office computer.
When you look at the folder list, there are 3 identical Personal folders. Is
there a way to remove 2 out of the 3.

Thank you.

Eric.

 

[Ben M. Schorr - MVP]

What if you right-click them and choose Close?

Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Eric]

No, the option is grayed out.

Eric.

What if you right-click them and choose Close?

Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm

**I apologize but I am unable to respond to direct requests for
assistance. Please post questions and replies here in the newsgroup.
Mahalo!

 

[Ben M. Schorr - MVP]

Greyed out on all three? What if he goes to Tools | Options | Mail Setup |
Data Files -- does he see all three listed there and if so can he remove the
ones he doesn't want?

Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Eric]

Yes Greyed out on all 3 and the Data Files list is empty/blank.

Eric.

 

[Ben M. Schorr - MVP]

Empty? What version of Outlook are you using? What if you try creating a
new profile for them in Outlook? Control Panel | Mail | Show Profiles...

Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Eric]

It's version 2003. Would I lose email accounts settings/password by creating
a new profile?

Eric.

 

[Brian Tillman]

It's version 2003. Would I lose email accounts settings/password by
creating a new profile?

Yes. You'd have to recreate your accounts. However, the Office Save My
Settings Wizard should be able to help.

 

[Guest]

I solved this very easily. I had 4 additional duplicate personal Folders and
had no idea where they came from. Running Outlook 2002.

I highlighted the Folder and used File/Data File management

That opened a window "Outlook Data File" which lists all the Folders and you
can rename, add, DELETE, them from here. Be carfull not to delete the file
your Mail Account relates to.