Persoanl folder, etc. not closed properly

[Bob Griendling]

Computer running XP and Outlook 2003.

Started slowing down and often won't open Outlook. Opening safe mode I get
two messages:

The data file "personal Folders" was not closed properly...

The data file "Archives" was not closed properly...

....The file is being checked for problems.

It doesn't seem to find any problems. I've run AdAware in safe mode, and
AVG Virus Scan doesn't find any viruses. I've run SpyBot and VClean. I've
cleaned up the drive and check for defragmentation.

I've looked at all the start-up files and found one -- Winfavorites.exe1
that I learned was a virus so I unchecked it from starting and ran AVG, but
it doesn't find any viruses.

And while Outlook is the most pressing problem, the entire computer
sometimes slows to a crawl.

Any suggestions?

Thanks.

Bob

 

[Russ Valentine [MVP-Outlook]]

Why didn't you just try to repair those PST files with the Inbox Repair Tool
(scanpst.exe)?

 

[Bob Griendling]

Sorry. I forgot add that I did that too. it didn't indicate it found any
problems.

Bob

Why didn't you just try to repair those PST files with the Inbox Repair
Tool (scanpst.exe)?
--
Russ Valentine
[MVP-Outlook]

Computer running XP and Outlook 2003.

Started slowing down and often won't open Outlook. Opening safe mode I
get two messages:

The data file "personal Folders" was not closed properly...

The data file "Archives" was not closed properly...

...The file is being checked for problems.

It doesn't seem to find any problems. I've run AdAware in safe mode, and
AVG Virus Scan doesn't find any viruses. I've run SpyBot and VClean.
I've cleaned up the drive and check for defragmentation.

I've looked at all the start-up files and found one -- Winfavorites.exe1
that I learned was a virus so I unchecked it from starting and ran AVG,
but it doesn't find any viruses.

And while Outlook is the most pressing problem, the entire computer
sometimes slows to a crawl.

Any suggestions?

Thanks.

Bob

 

[Russ Valentine [MVP-Outlook]]

Then perhaps you should post more complete and accurate information on what
you did to create the problem and what you've tried to solve the problem if
you want some help here. You've provided very little so far.
"Started slowing down and often won't open Outlook" doesn't really give us
anything to go on. Error messages that a PST file was not closed properly do
not appear randomly or for no reason.
--
Russ Valentine
[MVP-Outlook]

Sorry. I forgot add that I did that too. it didn't indicate it found any
problems.

Bob

Why didn't you just try to repair those PST files with the Inbox Repair
Tool (scanpst.exe)?
--
Russ Valentine
[MVP-Outlook]

Computer running XP and Outlook 2003.

Started slowing down and often won't open Outlook. Opening safe mode I
get two messages:

The data file "personal Folders" was not closed properly...

The data file "Archives" was not closed properly...

...The file is being checked for problems.

It doesn't seem to find any problems. I've run AdAware in safe mode,
and AVG Virus Scan doesn't find any viruses. I've run SpyBot and
VClean. I've cleaned up the drive and check for defragmentation.

I've looked at all the start-up files and found one -- Winfavorites.exe1
that I learned was a virus so I unchecked it from starting and ran AVG,
but it doesn't find any viruses.

And while Outlook is the most pressing problem, the entire computer
sometimes slows to a crawl.

Any suggestions?

Thanks.

Bob

 

[Bob Griendling]

Mr. Valentine:

I tried to tell you all that happened. I'm sorry that forgetting one piece
of information was such a cardinal sin.

The fact is it's my wife's computer, and she wasn't able to isolate anything
she did that might have caused the problem. But I suspect that's true of
most folks. We're not all technologists. If I could isolate exactly what
caused Outlook to slow down and not open, don't you think I would have told
you that? If I knew what "created the problem" I would probably know how to
fix it.

Sorry to have bothered you.

Bob Griendling

Then perhaps you should post more complete and accurate information on
what you did to create the problem and what you've tried to solve the
problem if you want some help here. You've provided very little so far.
"Started slowing down and often won't open Outlook" doesn't really give us
anything to go on. Error messages that a PST file was not closed properly
do not appear randomly or for no reason.
--
Russ Valentine
[MVP-Outlook]

Sorry. I forgot add that I did that too. it didn't indicate it found
any problems.

Bob

Why didn't you just try to repair those PST files with the Inbox Repair
Tool (scanpst.exe)?
--
Russ Valentine
[MVP-Outlook]
Computer running XP and Outlook 2003.

Started slowing down and often won't open Outlook. Opening safe mode I
get two messages:

The data file "personal Folders" was not closed properly...

The data file "Archives" was not closed properly...

...The file is being checked for problems.

It doesn't seem to find any problems. I've run AdAware in safe mode,
and AVG Virus Scan doesn't find any viruses. I've run SpyBot and
VClean. I've cleaned up the drive and check for defragmentation.

I've looked at all the start-up files and found one --
Winfavorites.exe1 that I learned was a virus so I unchecked it from
starting and ran AVG, but it doesn't find any viruses.

And while Outlook is the most pressing problem, the entire computer
sometimes slows to a crawl.

Any suggestions?

Thanks.

Bob

 

[Russ Valentine [MVP-Outlook]]

You need to understand what you are asking. You are asking for a solution to
a problem that no one else has seen. You provide none of the information
that might allow us to reproduce that problem nor to troubleshoot it. You
are asking volunteers to solve your problem on their own free time with none
of the information they would need to solve it.

I'm not a "technologist" either. I'm a cardiologist. I rely on accurate
histories, review of systems, and exams to make diagnoses. You might need a
veterinarian.
--
Russ Valentine
[MVP-Outlook]

Mr. Valentine:

I tried to tell you all that happened. I'm sorry that forgetting one
piece of information was such a cardinal sin.

The fact is it's my wife's computer, and she wasn't able to isolate
anything she did that might have caused the problem. But I suspect that's
true of most folks. We're not all technologists. If I could isolate
exactly what caused Outlook to slow down and not open, don't you think I
would have told you that? If I knew what "created the problem" I would
probably know how to fix it.

Sorry to have bothered you.

Bob Griendling

Then perhaps you should post more complete and accurate information on
what you did to create the problem and what you've tried to solve the
problem if you want some help here. You've provided very little so far.
"Started slowing down and often won't open Outlook" doesn't really give
us anything to go on. Error messages that a PST file was not closed
properly do not appear randomly or for no reason.
--
Russ Valentine
[MVP-Outlook]

Sorry. I forgot add that I did that too. it didn't indicate it found
any problems.

Bob

Why didn't you just try to repair those PST files with the Inbox Repair
Tool (scanpst.exe)?
--
Russ Valentine
[MVP-Outlook]
Computer running XP and Outlook 2003.

Started slowing down and often won't open Outlook. Opening safe mode
I get two messages:

The data file "personal Folders" was not closed properly...

The data file "Archives" was not closed properly...

...The file is being checked for problems.

It doesn't seem to find any problems. I've run AdAware in safe mode,
and AVG Virus Scan doesn't find any viruses. I've run SpyBot and
VClean. I've cleaned up the drive and check for defragmentation.

I've looked at all the start-up files and found one --
Winfavorites.exe1 that I learned was a virus so I unchecked it from
starting and ran AVG, but it doesn't find any viruses.

And while Outlook is the most pressing problem, the entire computer
sometimes slows to a crawl.

Any suggestions?

Thanks.

Bob

 

[Brian Tillman]

Sorry. I forgot add that I did that too. it didn't indicate it
found any problems.

Somewhere you have an add-in or application that is interfering with
Outlook's closing so that it continues to run. You can verify that by
seeing if Task Manager shows OUTLOOK.EXE as a process after you believe
you've closed it. You'll have to do some detective work to discover what it
is, but you can start here: http://www.slipstick.com/problems/close.htm

 

[Bob Griendling]

And you might need a proctologist.

You need to understand what you are asking. You are asking for a solution
to a problem that no one else has seen. You provide none of the
information that might allow us to reproduce that problem nor to
troubleshoot it. You are asking volunteers to solve your problem on their
own free time with none of the information they would need to solve it.

I'm not a "technologist" either. I'm a cardiologist. I rely on accurate
histories, review of systems, and exams to make diagnoses. You might need
a veterinarian.
--
Russ Valentine
[MVP-Outlook]

Mr. Valentine:

I tried to tell you all that happened. I'm sorry that forgetting one
piece of information was such a cardinal sin.

The fact is it's my wife's computer, and she wasn't able to isolate
anything she did that might have caused the problem. But I suspect
that's true of most folks. We're not all technologists. If I could
isolate exactly what caused Outlook to slow down and not open, don't you
think I would have told you that? If I knew what "created the problem" I
would probably know how to fix it.

Sorry to have bothered you.

Bob Griendling

Then perhaps you should post more complete and accurate information on
what you did to create the problem and what you've tried to solve the
problem if you want some help here. You've provided very little so far.
"Started slowing down and often won't open Outlook" doesn't really give
us anything to go on. Error messages that a PST file was not closed
properly do not appear randomly or for no reason.
--
Russ Valentine
[MVP-Outlook]
Sorry. I forgot add that I did that too. it didn't indicate it found
any problems.

Bob

Why didn't you just try to repair those PST files with the Inbox
Repair Tool (scanpst.exe)?
--
Russ Valentine
[MVP-Outlook]
Computer running XP and Outlook 2003.

Started slowing down and often won't open Outlook. Opening safe mode
I get two messages:

The data file "personal Folders" was not closed properly...

The data file "Archives" was not closed properly...

...The file is being checked for problems.

It doesn't seem to find any problems. I've run AdAware in safe mode,
and AVG Virus Scan doesn't find any viruses. I've run SpyBot and
VClean. I've cleaned up the drive and check for defragmentation.

I've looked at all the start-up files and found one --
Winfavorites.exe1 that I learned was a virus so I unchecked it from
starting and ran AVG, but it doesn't find any viruses.

And while Outlook is the most pressing problem, the entire computer
sometimes slows to a crawl.

Any suggestions?

Thanks.

Bob

 

[Bob Griendling]

Thank you , Brian. While we've run inbox repair tool in the past, and then
Outlook worked fine, only for the problem to return. The Inbox repair tool
has seemed to fix the problem again this time, but we'll try to be more
cognizant of exactly what triggers Outlook to slow down and/or lock up,
should it happen again. Meanwhile, I'll bookmark this article and try what
it prescribes.

Thanks again.

 

[Russ Valentine [MVP-Outlook]]

I was simply referring to the fact that veterinarians can make diagnoses
when their patients cannot not tell them anything.
We can't. You must provide accurate information.
--
Russ Valentine
[MVP-Outlook]

And you might need a proctologist.

You need to understand what you are asking. You are asking for a solution
to a problem that no one else has seen. You provide none of the
information that might allow us to reproduce that problem nor to
troubleshoot it. You are asking volunteers to solve your problem on their
own free time with none of the information they would need to solve it.

I'm not a "technologist" either. I'm a cardiologist. I rely on accurate
histories, review of systems, and exams to make diagnoses. You might need
a veterinarian.
--
Russ Valentine
[MVP-Outlook]

Mr. Valentine:

I tried to tell you all that happened. I'm sorry that forgetting one
piece of information was such a cardinal sin.

The fact is it's my wife's computer, and she wasn't able to isolate
anything she did that might have caused the problem. But I suspect
that's true of most folks. We're not all technologists. If I could
isolate exactly what caused Outlook to slow down and not open, don't you
think I would have told you that? If I knew what "created the problem"
I would probably know how to fix it.

Sorry to have bothered you.

Bob Griendling


Then perhaps you should post more complete and accurate information on
what you did to create the problem and what you've tried to solve the
problem if you want some help here. You've provided very little so far.
"Started slowing down and often won't open Outlook" doesn't really give
us anything to go on. Error messages that a PST file was not closed
properly do not appear randomly or for no reason.
--
Russ Valentine
[MVP-Outlook]
Sorry. I forgot add that I did that too. it didn't indicate it found
any problems.

Bob

Why didn't you just try to repair those PST files with the Inbox
Repair Tool (scanpst.exe)?
--
Russ Valentine
[MVP-Outlook]
Computer running XP and Outlook 2003.

Started slowing down and often won't open Outlook. Opening safe
mode I get two messages:

The data file "personal Folders" was not closed properly...

The data file "Archives" was not closed properly...

...The file is being checked for problems.

It doesn't seem to find any problems. I've run AdAware in safe
mode, and AVG Virus Scan doesn't find any viruses. I've run SpyBot
and VClean. I've cleaned up the drive and check for defragmentation.

I've looked at all the start-up files and found one --
Winfavorites.exe1 that I learned was a virus so I unchecked it from
starting and ran AVG, but it doesn't find any viruses.

And while Outlook is the most pressing problem, the entire computer
sometimes slows to a crawl.

Any suggestions?

Thanks.

Bob

 

[Guest]

I have this identical problem. It often happens if I try to close Outlook
when I have a window open with, for example, a reply to an email. But
sometimes it just happens. Last night, I properly closed outlook and shut
down my computer. This morning, after rebooting, I clicked on the Outlook
icon and nothing happens...I've left it alone for long periods of time
before, but it'll never launch. So I then re-started Windows, and git a WMS
Idle-Enging program" message. When the machine finally rebooted, and I
clicked on the Outlook icon, I got a message saying that Outlook failed to
open last time...do I want to open in safe mode? I say yes, and then I get a
message saying "The datafile "Personal Folders" was not closed properly. This
file is being checked for problems." And then I wait...this morning it took
nearly 25 minutes to check the file. When it's done checking, I get the
password log-in for Outlook. I enter the passward and it Outlook
starts...but goes right into another error message saying "The datafile
"Archive Folders" was not closed properly. This file is being checked for
problems." It only takes 4 or 5 minutes to check the archive folders. And
then I'm finally into Outlook in safe mode. I close the program at that point
and restart Outlook and it's fine...for a while.

This is REALLY frustrating...it may happen a couple of times a week...or may
go a week or more before happening again. Help?

 

[Guest]

I'm getting a similiar problem. For the past few days, when I open Outlook,
I get the message, "The data file "%username%" was not closed properly..."

I am running Windows XP Professional with the latest updates and patches. I
have Outlook 2003. We have a Microsoft Exchange 2003 server and I run
Outlook in the "cached Exchange mode". I have not added any software within
the past several weeks. My antivirus is up to date. I do not have any idea
what I may have done to cause this problem. No one else in our Domain is
reporting this problem so I'm sure that it's local (in orther words...it's
only happening to me.)