People not receiving my replies, why?

[Guest]

I am having a problem with some, not all, people not receivng my replies to
their emails. I also have a friend who is a BellSouth user that is not
receving my messages at all. What do you think is wrong? Is it on my end
our theirs? TIA

 

[John Blessing]

I am having a problem with some, not all, people not receivng my replies to
their emails. I also have a friend who is a BellSouth user that is not
receving my messages at all. What do you think is wrong? Is it on my end
our theirs? TIA

Almost impossible to say based on the little information you have provided

Have you actually sent the replies? No really, have they actually gone?
Maybe your isp is blacklisted by antispam software ? - try sending from
another account (e.g. gmail)
Maybe it is just your email they can't receive - perhaps your address is
their personal spam list?
Any commonalities between those that can/can't receive your emails?

You need to do some more investigation.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software priced to suit all
businesses
http://www.room-booking-software.com - Schedule rooms & equipment bookings
for your meeting/class over the web.
http://www.lbetoolbox.com - Remove Duplicates from MS Outlook, find/replace,
send newsletters

 

[F.H. Muffman]

Almost impossible to say based on the little information you have
provided
Have you actually sent the replies? No really, have they actually
gone? Maybe your isp is blacklisted by antispam software ? - try
sending from another account (e.g. gmail)
Maybe it is just your email they can't receive - perhaps your address
is their personal spam list?
Any commonalities between those that can/can't receive your emails?

Also, can you send them (the people who can't get your replies) *new*
messages? IOW, is it only replies that are never received? What about
Forwards?
Does your ISP give you a web based mail reader? Are mails sent from there
received?

 

[Guest]

Almost impossible to say based on the little information you have provided

Have you actually sent the replies? No really, have they actually gone?
Maybe your isp is blacklisted by antispam software ? - try sending from
another account (e.g. gmail)
Maybe it is just your email they can't receive - perhaps your address is
their personal spam list?
Any commonalities between those that can/can't receive your emails?

You need to do some more investigation.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software priced to suit all
businesses
http://www.room-booking-software.com - Schedule rooms & equipment bookings
for your meeting/class over the web.
http://www.lbetoolbox.com - Remove Duplicates from MS Outlook, find/replace,
send newsletters


Hey guys I am having the same problem and here is some additional info I have to share with you. We beleive it is something with Outlook. I am using a treo with verizon. The reason we believe it is outlook is because of the following reasons.

1 we also have a web based email system that we can look at seperate from
our main email server.
2 The replies are being sent and recieved from both verizons server and out
alternate server. I can see the replies on my verizon web site but when it
gets to folks with outlook the reply messeage is gone.

3 We have checked with our primary server host and they are recieving the
replies as well and then from there server to ours and my pc they are lost.

4 The folks that I am aware of not getting my email replies all are outlook
users.

 

[John Blessing]

1 we also have a web based email system that we can look at seperate from
our main email server.
2 The replies are being sent and recieved from both verizons server and
out
alternate server. I can see the replies on my verizon web site but when
it
gets to folks with outlook the reply messeage is gone.

3 We have checked with our primary server host and they are recieving the
replies as well and then from there server to ours and my pc they are
lost.

4 The folks that I am aware of not getting my email replies all are
outlook
users.

Hi

Hard to follow, but I think you are saying that you send replies, they leave
your PC, arrive at your ISP's smtp server ok, get sent out ok, get received
at the recipients POP server, but then disappear before they get to the
recipients PC? If that is the case, they are probably being filtered out as
spam.

Are you absolutely sure that is what you mean?

Perhaps you mean that they are received but are blank? In which case,
probably due to you sending in rtf or html format. Switch to plaintext.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software priced to suit all
businesses
http://www.room-booking-software.com - Schedule rooms & equipment bookings
for your meeting/class over the web.
http://www.lbetoolbox.com - Remove Duplicates from MS Outlook, find/replace,
send newsletters

 

[Guest]

Hi

Hard to follow, but I think you are saying that you send replies, they leave
your PC, arrive at your ISP's smtp server ok, get sent out ok, get received
at the recipients POP server, but then disappear before they get to the
recipients PC? If that is the case, they are probably being filtered out as
spam.

Are you absolutely sure that is what you mean?

Perhaps you mean that they are received but are blank? In which case,
probably due to you sending in rtf or html format. Switch to plaintext.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software priced to suit all
businesses
http://www.room-booking-software.com - Schedule rooms & equipment bookings
for your meeting/class over the web.
http://www.lbetoolbox.com - Remove Duplicates from MS Outlook, find/replace,
send newsletters


John you are correct when they are received by the original sender they my reply is not there only there original message. So I would say they are blank.

They are not being filtered for sure we know that. Everyone has checked it.
I am not sure if I am in plain text or not so I will try that, thanks.

Alan