.pdf not opening in outlook 2003/03

[R.seneff]

some of my user cannot open .pdf in out, they are getting different erros

 

[R.seneff]

I mean outlook 2003 and 2007

 

[K. Orland]

Is there an error message? What happens when they try?

I mean outlook 2003 and 2007

erros

 

[R.seneff]

The error messages are different. I tried the olk folder solution and seems
to be working on some users but not on all. Some time the users will get an
error and sometime the pdf is blank and sometime the pdf is half of what it
is suppost to be

 

[K. Orland]

If they save the PDF to their desktop, does it open and look correct?

 

[R.seneff]

If they recieve the pdf before it gets corrupted yes they can say to the HD
then email it out just fine. This just seems like a forwarding issue.

 

[K. Orland]

If they open Outlook in safe mode, can they then open the attachment?

Start > Run > outlook.exe /safe

 

[R.seneff]

I haven't tried that let me try that and respond back

 

[R.seneff]

So I went into safe mode in outlook and we had the same issues

 

[K. Orland]

What type of mail server are you using? Exchange, POP3?