PCL XL Error in HP Printer

[Kanag]

Hi

We are using WinXP Version 2002 SP2. We are getting the following error when
printing to HP Laserjet 3055.

PCL XL error
Subsystem: KERNEL
Error: Illegal Tag
Operator: 0x1b
Position: 6

The printout is coming only from my laptop. My colleague's laptop shows this
error. We have reinstalled the driver also.

The driver version is 10.1.1.3; HPZid412.sys

 

[Paul Baker [MVP, Windows Desktop Experience]]

You are along the right lines suspecting the driver.

This printer appears to be discontinued. However, here is the support page
for that printer:
http://h20000.www2.hp.com/bizsuppor...peId=18972&prodSeriesId=1161389&lang=en&cc=us

According to this, the latest version of the driver is 2.2.0.0000 1 Mar
2007. Where are you seeing this version number? In HPZid412.sys VERSIONINFO?
Anyway, it is possible this driver is newer than yours.

There is also a firmware update:
http://h20000.www2.hp.com/bizsuppor...cc=us&swItem=ma-38204-5&jumpid=reg_R1002_USEN

Windows XP Service Pack 3 may offer a compatibility fix, though I would
guess it is unlikely. Or it may correct an OS installation problem, also
unlikely.
http://www.microsoft.com/downloads/...56f5110&displaylang=en&displaylang=en

You might try checking your settings. Are you using any unusual or advanced
settings that you can try turning off? You could delete and re-add the
printer to ensure you are getting default settings.

Paul