PC keeps turning off

[Guest]

My pc keeps turning off and sometimes restarts also is very slow.

 

[Will Denny]

Hi

If you don't see any error messages, right click on My Computer, select
Properties and then the Advanced tab. Click on Settings under Startup and
Recovery and disable 'Automatically restart'. Next time your PC reboots,
you should see a Blue Screen. Could you please post the Stop Code from the
BSOD?

Also, please have a look in the Event Viewer to see if any entries there may
refer to the problem.

 

[Ron Martell]

My pc keeps turning off and sometimes restarts also is very slow.

Possible virus or spyware infestation.

Make certain that your antivirus software is completely up to date
with the virus definitions not more than a week old and do a complete
virus scan of the computer. Then get a "second opinion" from one of
the following free online virus scanner sites:
http://housecall.trendmicro.com
http://www.pandasoftware.com/activescan/
http://www.ravantivirus.com/scan/

Check for spyware by using MVP Jim Eshelman's free online spyware scan
at http://aumha.org/a/noads.htm then remove anything that it finds by
using Jim's Spyware Quick Fix procedure at
http://www.aumha.org/a/quickfix.htm

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm