PC keeps sutting down during Norton 360 scan

[Jonny B]

Hi, first timer here.

I recently purchased Norton 360 after an upgrade of Zone Alarm Extreme
Security package dessimated my PC. Whilst sorting out the ZA problem I
downloaded, Avast, Windows Defender at different stages to help keep my pc
safe. When I finally decided to purchase Norton 360 I uninstalled all the
above systems from my pc (well I think I have). However when running a Norton
comprehensive scan my pc turns itself off even in safe mode, I'm starting to
despair. Avast boot test scan revealled nothing. Can anyone help? I have had
in the past PC tools Spyware Dr and am currently running Ad-Aware Pro which
scans with no problems.

 

[Kayman]

Hi, first timer here.

I recently purchased Norton 360 after an upgrade of Zone Alarm Extreme
Security package dessimated my PC. Whilst sorting out the ZA problem I
downloaded, Avast, Windows Defender at different stages to help keep my pc
safe. When I finally decided to purchase Norton 360 I uninstalled all the
above systems from my pc (well I think I have). However when running a Norton
comprehensive scan my pc turns itself off even in safe mode, I'm starting to
despair. Avast boot test scan revealled nothing. Can anyone help? I have had
in the past PC tools Spyware Dr and am currently running Ad-Aware Pro which
scans with no problems.

Norton 360 too will decimate your os slowly but surely - it's a resource
hog; You should have stuck with Avast, WinDef and the build-in firewall!

Download and run the Norton Removal Tool and try to get a refund:
The Norton Removal Tool uninstalls all Norton
2009/2008/2007/2006/2005/2004/2003 products, Norton 360 and Norton
SystemWorks 12.0 from your computer.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

 

[TompangBuddy.Com]

Hello,

Sounds like the power supply is reaching its end of life. You may want to
bring it to a qualified repair shop as this seems more to be a hardware
problem.

 

[Olórin]

Norton 360 too will decimate your os slowly but surely - it's a
resource hog; You should have stuck with Avast, WinDef and the
build-in firewall!

Download and run the Norton Removal Tool and try to get a refund:
The Norton Removal Tool uninstalls all Norton
2009/2008/2007/2006/2005/2004/2003 products, Norton 360 and Norton
SystemWorks 12.0 from your computer.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

I've found Norton to frequently use way more than the 10% of the resources
implied by "decimate" (or even "dessimate").

 

[Jonny B]

Hi TompangBuddy, thanks for your reply. I run my PC off of the mains at all
times would that still result in power loss problems?

Jon

 

[Jonny B]

Hi Kayman, thanks for your reply. I will probably take your advice if
nothing changes in the next few days as I'm coming to the end of my tether.
Wish I'd stuck with my original ZA product and not "upgraded" it, it was
working fine. Thanks for taking the time out to reply.
Jon

 

[Jonny B]

Hi Olorin,
Thanks for taking the timer out to reply. Sorry for my bad spelling! Maybe
its the resource issue thats crashing my PC. I'll investigate.
Many thanks
Jon

 

[Kayman]

Hi Kayman, thanks for your reply. I will probably take your advice if
nothing changes in the next few days as I'm coming to the end of my tether.
Wish I'd stuck with my original ZA product and not "upgraded" it, it was
working fine. Thanks for taking the time out to reply.

FYI:
For the average homeuser, the Windows Firewall in XP does a fantastic job
at its core mission and is really all you need if you have an 'real-time'
anti-virus program, [another firewall on your router or] other edge
protection like SeconfigXP and practise Safe-Hex.
The windows firewall deals with inbound protection and therefore does not
give you a false sense of security. Best of all, it doesn't implement lots
of nonsense like pretending that outbound traffic needs to be monitored.

Activate and utilize the Win XP built-in Firewall; Uncheck *all* Programs
and Services under the Exception tab (re-check on this setting frequently).

Windows XP: How to turn on your firewall.
http://www.microsoft.com/protect/computer/firewall/xp.mspx

Read through:
Understanding Windows Firewall.
http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx

Using Windows Firewall.
http://www.microsoft.com/windowsxp/using/networking/security/winfirewall.mspx

PFW Criticism.
http://en.wikipedia.org/wiki/Personal_firewall#Criticisms

"Personal Firewalls" are mostly snake-oil.
http://www.samspade.org/d/firewalls.html

Why your firewall sucks.
http://tooleaky.zensoft.com/
"But I quickly realized the truth: The added protection provided by
outbound filtering is entirely illusory."

At Least This Snake Oil Is Free.
http://msinfluentials.com/blogs/jesper/archive/2007/07/19/at-least-this-snake-oil-is-free.aspx

Deconstructing Common Security Myths.
http://www.microsoft.com/technet/technetmag/issues/2006/05/SecurityMyths/default.aspx
Scroll down to:
"Myth: Host-Based Firewalls Must Filter Outbound Traffic to be Safe."

Exploring the windows Firewall.
http://www.microsoft.com/technet/technetmag/issues/2007/06/VistaFirewall/default.aspx
"Outbound protection is security theater—it’s a gimmick that only gives the
impression of improving your security without doing anything that actually
does improve your security."

In conjunction with WinXP SP2 Firewall use:
Seconfig XP 1.0
http://seconfig.sytes.net/
(http://www.softpedia.com/progDownload/Seconfig-XP-Download-39707.html)
Seconfig XP is able configure Windows not to use TCP/IP as transport
protocol for NetBIOS, SMB and RPC, thus leaving TCP/UDP ports 135, 137-139
and 445 (the most exploited Windows networking weak point) closed.

If on high-speed Internet connection use a router.
For the average homeuser it is suggested blocking both TCP and UDP ports
135 ~ 139 and 445 on routers which will not do this automatically.

Implement Countermeasures against DNSChanger:
http://extremesecurity.blogspot.com/2008/06/use-default-password-get-hijacked.html

How Security Companies Sucker Us With Lemons.
http://www.wired.com/politics/security/commentary/securitymatters/2007/04/securitymatters_0419
http://www.schneier.com/index.html

For your consideration:
Avira AntiVir® Personal - FREE Antivirus
http://www.free-av.com/
(The free version won't scan your emails.)
Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
Ensure your e-mail program is configured to display e-mail messages in
'Plain Text' only.

Windows Defender - Free
http://www.microsoft.com/athome/security/spyware/software/default.mspx
WD monitors the start-registry and hooks registers/files to prevent spyware
and worms to install to the OS.
Interesting reading:
http://www.pcworld.com/article/id,136195/article.html
"...Windows Defender did excel in behavior-based protection, which detects
changes to key areas of the system without having to know anything about
the actual threat."

Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html
Hundreds Click on 'Click Here to Get Infected' Ad
http://www.eweek.com/article2/0,1895,2132447,00.asp

Malwarebytes© Corporation - Anti-Malware
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol
--or--
http://majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html
--direct--
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
--direct--
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE

Both free versions of MBAM and SAS are on-demand scanners and offer no
'real-time' protection. Keep them installed and use them as
'second-opinion' scanner which is purposely (by design) recommended by
their respective authors.

CCleaner - Free
Cleans temporary internet files, cookies, history, recent urls, application
MRUs, etc. ...(*Tune out the registry scanning/fixing option!*)
http://www.ccleaner.com/download/builds/downloading-slim

If Windows Defender is utilized go to Applications, under Utilities
uncheck "Windows Defender" (so it won't delete the history of WD).
If you wish, click 'Options' button the 'Settings' [check] 'Run CCleaner
when the computer starts'.
--or--
Setup CCleaner to Automatically Run Each Night in Vista or XP
http://www.howtogeek.com/howto/wind...-automatically-run-each-night-in-vista-or-xp/

Good luck

 

[TompangBuddy.Com]

Hello,

There is a part called a 'power supply unit' inside your CPU. That is what I
am referring to, and not to the mains. That part is responsible for
converting AC to DC and providing power to your components. I suspect that
part is reaching its end of life.

 

[Jonny B]

Hi TompangBuddy, excuse my lack of PC knowledge. Thanks for your reply, my pc
is now a few years old so it is worth investigating.
Many thanks
Jon

 

[Ledigimate]

Are PSUs really built into CPUs these days? Wow, That's new!

 

[SC Tom]

Are PSUs really built into CPUs these days? Wow, That's new!

Been that way for decades. . .

 

[Ledigimate]

Amazing. I thought they were built into the chassis. Where can I do some
reading about the ones built into CPUs?

 

[Mike Torello]

Been that way for decades. . .

You're really dense.

 

[SC Tom]

You're really dense.

And why would I be dense?

 

[Ledigimate]

There is no Power Supply Unit inside a Central Processing Unit. I am sorry,
I was trying to see whether or not SC Tom really knows what a CPU is. He
probably meant to say "chassis" and not CPU. The CPU is the processor, e.g.
Intel Core 2 Duo or AMD Athlon.

 

[SC Tom]

Ah, but there is a PS inside a CPU. You may not be old enough to remember,
but the entire chassis, motherboard, drives, etc. used to be referred to as
the CPU, as in when buying a computer, it included mouse, keyboard, CPU, and
monitor. So even though you may not have understood what TompangBuddy meant
when he stated it, I certainly did The acronym CPU has been used
interchangeably for decades.

SC Tom

 

[Bill in Co.]

No there isn't. The CPU is the central processing unit or microprocessor.
The power supply is a completely separate unit. (We're not going back to
the days of the IBM 360 here, either).

 

[Mike Torello]

The acronym CPU has been used interchangeably for decades.

Not in the last decade, and certainly not by anyone who knows the
proper terminology.

 

[SC Tom]

Not in the last decade, and certainly not by anyone who knows the
proper terminology.

Hence the plural. See here
http://www.pcmag.com/encyclopedia_term/0,2542,t=CPU&i=40436,00.asp
Look under "From the mainframe point of view."

I think this is the end of my discussion here. Obviously we are not going to
agree on the terminology since we both feel we are correct, and it certainly
is of no help to the OP.

Have a great day!
SC Tom