P
Pink Sparkle Girl
My PC keeps restarting! It mainly does it when I turn it on for the first
time each day. It restarts about twice while booting up, then maybe another
2 or 3 times during the next half hour (with more restarting while
rebooting). It has done it for the last 2 weeks or so since the weather has
been getting colder.
It has always had a few problems since it was built (1 1/2 years ago) if
turned off for any length of time, but up until recently had settled down.
I have run several virus scans with Norton (making sure they are up to
date), but found nothing. I can't update to SP2 because it causes XP to
pause for a second or two constantly, so had to remove it (another
irritating problem - it loaded fine, just didn't work properly and I tried
it twice).
I recently had 3 emails sent to me with a virus in (can't remember the name)
which Norton had trouble with. It deleted 2 of 3 files, but I had to delete
a file left in the temp folder and the emails themselves. No remains were
found afterwards. I deactivated System Restore as indicated by Norton, did a
full scan and found nothing, then reactivated System Restore (this is the
point that the problems occurred so I can't go back to a previous state when
the problem didn't exist as it erased them all when deactivated).
Any advice would be gratefully received as I want to sort this out!
Thanks,
Sarah
(I emailed Microsoft with the problem I have with SP2 (the pausing) and
their advice was to install SP2! Crazy - do they not actually read the
emails!?)
time each day. It restarts about twice while booting up, then maybe another
2 or 3 times during the next half hour (with more restarting while
rebooting). It has done it for the last 2 weeks or so since the weather has
been getting colder.
It has always had a few problems since it was built (1 1/2 years ago) if
turned off for any length of time, but up until recently had settled down.
I have run several virus scans with Norton (making sure they are up to
date), but found nothing. I can't update to SP2 because it causes XP to
pause for a second or two constantly, so had to remove it (another
irritating problem - it loaded fine, just didn't work properly and I tried
it twice).
I recently had 3 emails sent to me with a virus in (can't remember the name)
which Norton had trouble with. It deleted 2 of 3 files, but I had to delete
a file left in the temp folder and the emails themselves. No remains were
found afterwards. I deactivated System Restore as indicated by Norton, did a
full scan and found nothing, then reactivated System Restore (this is the
point that the problems occurred so I can't go back to a previous state when
the problem didn't exist as it erased them all when deactivated).
Any advice would be gratefully received as I want to sort this out!
Thanks,
Sarah
(I emailed Microsoft with the problem I have with SP2 (the pausing) and
their advice was to install SP2! Crazy - do they not actually read the
emails!?)