In the last three days, my pc has just died while I am working. It can be
while on internet, the computer, or e-mail. It just dies and reboots by
itself. Only thing I have done recently is downloaded Windows Exployer 8 Beta
and upgraded to 2009 Norton.
Am using XP oper system. What do you guys think.
Four points:
1. If your computer is restarting spontaneously, you are presumably
blue-screening, and you are set to the default of rebooting whenever
that happens. It's a poor default setting and you should change it.
Right-click My Computer, and choose Properties. On the Advanced tab,
click Settings under Startup and Recovery. Under System failure,
uncheck the box "Automatically restart.
Now when the problem occurs again, instead of restarting, you will get
the blue screen with diagnostic information. Post back with those
details for more help.
2. This problem is far more often caused by a hardware problem than a
software one.
3. Despite what I say in number 2 above, since you are running beta
software, that may well be the cause. I recommend that you never run
beta products unless you have an extra computer to do it on, and one
that you don't mind if the beta software crashes it or causes other
significant problems.
4. I am very much against Norton anything. It is typically the worst
choice of software available to do what it does, and can often cause
significant problems. I'm not claiming that it's necessarily the cause
of the problems you describe, but I certainly wouldn't rule it out.
