Vostro
laptop shuts down but does not completely power off. The mouse and power
light are still on.
This happened once before and appears to have started after a Windows
Update
was applied and, after a later update no longer was a problem. With the
latest update it is again not powering off. The only way to power off is
to
press the power button and hold it for several seconds to complete the
power
off cycle. There are two problems resulting from this.
1. When I turn off power to the system the battery will run down.
2. When I try to "Restart" it will not boot up again. I have to power off
and then manually restart the system.
I have neither installed any software nor added any new hardware when this
problem started occurring.
Does anyone have any ideas?