patchregcleanup-x86.exe

B

Big Al

When I run patchregcleanup-x86.exe I get the message "A product code must be
specified Press any key to exit" How can I fix?
 
D

David H. Lipman

From: "Big Al" <Big (e-mail address removed)>

| When I run patchregcleanup-x86.exe I get the message "A product code must be
| specified Press any key to exit" How can I fix?

Where did this file come from ?
 
S

Shenan Stanley

Big said:
When I run patchregcleanup-x86.exe I get the message "A product
code must be specified Press any key to exit" How can I fix?

Is this where you downloaded the file from?
http://www.microsoft.com/downloads/details.aspx?familyid=0a162694-4d9d-4676-8283-1ba674374d71

It references this web page:

Description of the Patch Registration Cleanup Tool
http://support.microsoft.com/kb/976220

Have you read it?

At the very start it states, "Note To see usage information for this tool,
type PatchRegCleanup /? at the command prompt." Done that yet?

If not - it tells you how to utilize it. It is not a double-click and go
product. It is a command line product.

This is what the help says :

"Removes patch registration for partially registered patches for the product
specified by <ProductCode>)

PatchRegCleanup productcode [/q] [/v] [/l <LogFile>]

productcode GUID for the product you want to clean up
/q quiet mode
/v verbose output
/l <log file> Full path and name of the file for logging output

Example: PatchRegCleanup {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1} /v /q /l
c:\PatchRegCleanup.log"

So - it told you what you needed to provide... The "productcode" or the
"GUID for the product you want to clean up".

If you don't understand how to do that, probably this tool is not what you
want to use or you need better instructions from whomever told you to use
it.
 
D

Dane

Shenan, Microsoft insructs users that are having issues running updates to
run this tool. Their insructions are very unclear. I would suggest you do
less patronizing and more explaining next time.
 
S

Shenan Stanley

Big said:
When I run patchregcleanup-x86.exe I get the message "A product
code must be specified Press any key to exit" How can I fix?

Shenan said:
Is this where you downloaded the file from?
http://www.microsoft.com/downloads/details.aspx?familyid=0a162694-4d9d-4676-8283-1ba674374d71

It references this web page:

Description of the Patch Registration Cleanup Tool
http://support.microsoft.com/kb/976220

Have you read it?

At the very start it states, "Note To see usage information for
this tool, type PatchRegCleanup /? at the command prompt." Done
that yet?

If not - it tells you how to utilize it. It is not a double-click
and go product. It is a command line product.

This is what the help says :

"Removes patch registration for partially registered patches for
the product specified by <ProductCode>)

PatchRegCleanup productcode [/q] [/v] [/l <LogFile>]

productcode GUID for the product you want to clean up
/q quiet mode
/v verbose output
/l <log file> Full path and name of the file for logging output

Example: PatchRegCleanup {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1} /v
/q /l c:\PatchRegCleanup.log"

So - it told you what you needed to provide... The "productcode"
or the "GUID for the product you want to clean up".

If you don't understand how to do that, probably this tool is not
what you want to use or you need better instructions from whomever
told you to use it.
Shenan, Microsoft insructs users that are having issues running
updates to run this tool. Their insructions are very unclear. I
would suggest you do less patronizing and more explaining next time.

I did not patronize. I pointed out some very clear things that are true
*and* gave the instructions so they could be seen clearly here as well as on
the associated web page.

I request you tell me where I was patronizing to anyone and not just being
truthful and direct?

Or, like many tend to do, did you 'read-into' what I said, give it emotions
and intentions? Interpretation is, by definition, in the
eye-of-the-beholder; your interpretation may not be the intention nor how
someone else would interpret what I typed.

If a tool is not understood, then the user probably should not be using it
and/or better get detailed instructions given to them by whomever told them
to utilize said tool. Microsoft, you, me, whomever - doesn't matter who
drops the ball. I have not told anyone in this conversation to use the
tool - so I felt just repeating verbatim what they could get by following
the instructions from the associated web page for the tool would be
sufficient and kind.
 
D

David H. Lipman

From: "Dane" <[email protected]>

| Shenan, Microsoft insructs users that are having issues running updates to
| run this tool. Their insructions are very unclear. I would suggest you do
| less patronizing and more explaining next time.

You are barking up the WRONG tree!

Shenan did an A1 excellent job.
 
D

David H. Lipman

From: "Shenan Stanley" <[email protected]>


| I did not patronize. I pointed out some very clear things that are true
| *and* gave the instructions so they could be seen clearly here as well as on
| the associated web page.

| I request you tell me where I was patronizing to anyone and not just being
| truthful and direct?

| Or, like many tend to do, did you 'read-into' what I said, give it emotions
| and intentions? Interpretation is, by definition, in the
| eye-of-the-beholder; your interpretation may not be the intention nor how
| someone else would interpret what I typed.

| If a tool is not understood, then the user probably should not be using it
| and/or better get detailed instructions given to them by whomever told them
| to utilize said tool. Microsoft, you, me, whomever - doesn't matter who
| drops the ball. I have not told anyone in this conversation to use the
| tool - so I felt just repeating verbatim what they could get by following
| the instructions from the associated web page for the tool would be
| sufficient and kind.

Your reply was of equal high quality. :)
 
B

Bruce Chambers

Big said:
When I run patchregcleanup-x86.exe I get the message "A product code must be
specified Press any key to exit" How can I fix?


Enter the required Product Code.

--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
G

Geoff

It would be really good if someone just explained how to obrtain the
approriat GUID. As another user said...micriost says to run this tool if you
want to clean up errors from patch installation but does not state what GUID
to use or if you need to run this once or multiple times for different
GUID's. The online help does not really help unless you already undestand
how it works.

Peaple ask questions because they don't underrstand and are trying to get to
a point of understanding...and I would have to agree that being told that if
i don't understand I should not be attempting to run his command even though
Microsoft recommend it....is a bit rich...I am sure we have all asked
questions on something we do not fully understand before...that is how we
learn...

Can we please get this thread back on track to addrssing the issue many of
us have ... that microsoft recommend running this commend but does not give
much guidance or explaination....Thanks everyone....

Shenan Stanley said:
Big said:
When I run patchregcleanup-x86.exe I get the message "A product
code must be specified Press any key to exit" How can I fix?

Is this where you downloaded the file from?
http://www.microsoft.com/downloads/details.aspx?familyid=0a162694-4d9d-4676-8283-1ba674374d71

It references this web page:

Description of the Patch Registration Cleanup Tool
http://support.microsoft.com/kb/976220

Have you read it?

At the very start it states, "Note To see usage information for this tool,
type PatchRegCleanup /? at the command prompt." Done that yet?

If not - it tells you how to utilize it. It is not a double-click and go
product. It is a command line product.

This is what the help says :

"Removes patch registration for partially registered patches for the product
specified by <ProductCode>)

PatchRegCleanup productcode [/q] [/v] [/l <LogFile>]

productcode GUID for the product you want to clean up
/q quiet mode
/v verbose output
/l <log file> Full path and name of the file for logging output

Example: PatchRegCleanup {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1} /v /q /l
c:\PatchRegCleanup.log"

So - it told you what you needed to provide... The "productcode" or the
"GUID for the product you want to clean up".

If you don't understand how to do that, probably this tool is not what you
want to use or you need better instructions from whomever told you to use
it.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way



.
 
T

Twayne

In
Geoff said:
It would be really good if someone just explained how to
obrtain the approriat GUID. As another user
said...micriost says to run this tool if you want to clean
up errors from patch installation but does not state what
GUID to use or if you need to run this once or multiple
times for different GUID's. The online help does not
really help unless you already undestand how it works.

RTFM. I just took a look at it and it's clear at least to me how to use it
and what it'll do. You don't get many useful responses wth the kind of post
you posted and without at least having read the docs, and done some work
with a search engine.
How to find the guid: RTFM that came with it, or from the provider's
site. Go from there.
Peaple ask questions because they don't underrstand and are
trying to get to a point of understanding...and I would
have to agree that being told that if i don't understand I
should not be attempting to run his command even though
Microsoft recommend it....is a bit rich...I am sure we have
all asked questions on something we do not fully understand
before...that is how we learn...

Can we please get this thread back on track to addrssing
the issue many of us have ... that microsoft recommend
running this commend but does not give much guidance or
explaination....Thanks everyone....

Shenan Stanley said:
Big said:
When I run patchregcleanup-x86.exe I get the message "A
product code must be specified Press any key to exit"
How can I fix?

Is this where you downloaded the file from?
http://www.microsoft.com/downloads/details.aspx?familyid=0a162694-4d9d-4676-8283-1ba674374d71

It references this web page:

Description of the Patch Registration Cleanup Tool
http://support.microsoft.com/kb/976220

Have you read it?

At the very start it states, "Note To see usage
information for this tool, type PatchRegCleanup /? at the
command prompt." Done that yet?

If not - it tells you how to utilize it. It is not a
double-click and go product. It is a command line product.

This is what the help says :

"Removes patch registration for partially registered
patches for the product specified by <ProductCode>)

PatchRegCleanup productcode [/q] [/v] [/l <LogFile>]

productcode GUID for the product you want to clean
up /q quiet mode
/v verbose output
/l <log file> Full path and name of the file for
logging output

Example: PatchRegCleanup
{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1} /v /q /l
c:\PatchRegCleanup.log"

So - it told you what you needed to provide... The
"productcode" or the "GUID for the product you want to
clean up".

If you don't understand how to do that, probably this tool
is not what you want to use or you need better
instructions from whomever told you to use it.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way



.
 
P

petercooper36

From: "Big Al" <Big (e-mail address removed)>

| When I run patchregcleanup-x86.exe I get the message "A product code must be
| specified Press any key to exit" How can I fix?

Where did this file come from ?

I assume the GUID is not the product key? It looks similar but has more digiits in the first and last sets?

Can someone advise please?

Thx
Peter
 

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