password problem

[Guest]

I have an XP Home SP2 PC that is giving me problems with user account
passwords. The PC had a rather nasty spyware infection on it, and so I
proceeded to clean it up. After everything was cleaned up, I rebooted the PC
and all was ok. The next time I rebooted however, every user account on the
PC (5 plut Administrator) is asking for a password, and there is no password
on any of the accounts. I went into Safe Mode, and even the Administrator
account is asking for a password. I downloaded and ran a tool called the
Windows NT/2K/XP password change utility, which I have used before to reset
unknown passwords on user accounts, but the utility says that all the
accounts on the computer have blank passwords. I tried a repair install of
XP, but that did not help. How can I get logged back into this PC? Thanks
for any ideas....!

Jeff

 

[Guest]

Have you tried a blank password ..
if we dont have the passoword to login
i am afraid the only option is to perform a parallel install


however a small workaround
intiate a repair install
at 39 mins remaining
press shift+f10
u will get the command prompt
type control userpasswords2
select each user account and click reset passowrd
your passoword will be reset ..

--
Rajesh Dudala MCDST
Subject Matter Expert
Platform: Windows XP
Microsoft TechSupport
India

 

[Guest]

I tried the blank password, but no help. I will try your workaround and see
what happens. Thanks for the idea. I will let you know how it goes.

Jeff

 

[Guest]

Well, I was able to open the userpasswords2 and I couldn't reset the user
passwords on the other accounts, but I was able to create a new user account
and get in that way. But I still cannot get into the other accounts. If I
go into the Control Panel and go to User Accounts, I can see all the other
accounts and they all say they are password protected. When I try to remove
the password on the account, I just get a message that says "Windows cannot
remove the password." Any more ideas?

Jeff

 

[Brian A.]

I have an XP Home SP2 PC that is giving me problems with user account
passwords. The PC had a rather nasty spyware infection on it, and so I
proceeded to clean it up. After everything was cleaned up, I rebooted the PC
and all was ok. The next time I rebooted however, every user account on the
PC (5 plut Administrator) is asking for a password, and there is no password
on any of the accounts. I went into Safe Mode, and even the Administrator
account is asking for a password. I downloaded and ran a tool called the
Windows NT/2K/XP password change utility, which I have used before to reset
unknown passwords on user accounts, but the utility says that all the
accounts on the computer have blank passwords. I tried a repair install of
XP, but that did not help. How can I get logged back into this PC? Thanks
for any ideas....!

Jeff

Boot the machine.
Press CTRL+ALT+DEL twice at the Welcome screen.
Type in the name of the administrator account.
Leave the password blank if one isn't used.
Press Enter.

How to log on to Windows XP if you forget your password or if your password expires
http://support.microsoft.com/kb/321305/en-us

Passwords Are Unexpectedly Assigned to User Accounts After You Upgrade to Windows XP
http://support.microsoft.com/kb/318026/en-us



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Guest]

I cannot get into the Administrator account either. It also says I must
enter a password, even though there was not one before. I can access the
profiles that are "locked" out from the new profile I created during the XP
repair install, I just cannot log into thoes profiles.

Jeff

 

[Guest]

K, i suppose your old user accounts are corrupted ..
may be you would like to transfer the data from your old account to the new
ones
try this knowledgebase
http://support.microsoft.com.com/kb/811151/

 

[Guest]

I will probably do that. I cannot think of anything else that might work.
Thanks for your assistance. If you can think of anything else, feel free to
let me know! Thanks again.

Jeff

 

[Brian A.]

Somehow the link supplied by Rajesh has 2 .com's in it, so here's one without:
How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151/en-us

On another note you could try resetting the password(s) another way which can have
a bad outcome if you use any type of encryption. If any encryption is used, your OS
will more than likely need to be reinstalled fresh if you use/do this, otherwise it's
straight forward and easy to do. I've used it numerous times and never had a
problem, the again encryption wasn't being used either.
Follow the instructions carefully, better yet copy/print them to reference as you
run through the steps.
Reset password even if you don’t know the password
http://home.eunet.no/pnordahl/ntpasswd/

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375