Password of windows and Outlook were erased

  • Thread starter Thread starter Hirotaro
  • Start date Start date
H

Hirotaro

I dont know why, but today when I tur on my computer didnt recognize my
windows password and when I opened my outlook accont the email server
didnt recognize the outlook password, then I see the configuration and the
password disapeared . May be a virus? thanks.

Hirotaro
 
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

Your post's headers (Outlook Express 6.00.2900.2180) tell us that you're
running outdated & much less secure versions of Outlook Express (and
possibly Outlook), Internet Explorer and WinXP. Check in at
http://windowsupdate.microsoft.com ASAP & get the computer fully patched (if
you can).
 
Hirotaro said:
I dont know why, but today when I tur on my computer didnt recognize my
windows password and when I opened my outlook accont the email server
didnt recognize the outlook password, then I see the configuration and the
password disapeared . May be a virus? thanks.
Click to expand...

You have to login before you can load Outlook.
You claim that you cannot log into Windows.
Explain how you managed to load Outlook without logging in.
 
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