password issue with outlook 2k3

B

Blair Wilson

Help Needed!!

I am using Outlook 2K3. I get bad username or password when I try to
retrieve my emails from Comcast.net. If I test my Outlook configurations,
the test completes successfully. Yet when I try to send/receive, I get a bad
username/password message.

I have removed/reinstalled Outlook 2K3. I have the deleted the pssp entry
in the registry. Is there a file or registry setting that needs to be
deleted also? Where could the corruption be?

Any/All suggestions are welcomed. Your help in this matter will be greatly
appreciated. As always, thanks in advance..


Blair
 
M

Milly Staples [MVP - Outlook]

What is the exact error message? Have you tried deleting and recreating
your account?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head scratching, Blair Wilson asked:

| Help Needed!!
|
| I am using Outlook 2K3. I get bad username or password when I try to
| retrieve my emails from Comcast.net. If I test my Outlook
| configurations, the test completes successfully. Yet when I try to
| send/receive, I get a bad username/password message.
|
| I have removed/reinstalled Outlook 2K3. I have the deleted the pssp
| entry in the registry. Is there a file or registry setting that
| needs to be deleted also? Where could the corruption be?
|
| Any/All suggestions are welcomed. Your help in this matter will be
| greatly appreciated. As always, thanks in advance..
|
|
| Blair
 
B

Blair Wilson

Milly,

Thanks for the feedback. Yes, I have tried to recreate my acct several
times. I deleted my registry entry under PSSP. Here is the log file.



2006.01.15 04:45:43 <<<< Logging Started (level is LTF_TRACE) >>>>
2006.01.15 04:45:43 mail.comcast.net (1): Synch operation started (flags =
00000001)
2006.01.15 04:45:43 mail.comcast.net (1): UploadItems: 0 messages to send
2006.01.15 04:45:43 mail.comcast.net (1): Synch operation completed
2006.01.15 04:45:43 mail.comcast.net (1): Synch operation started (flags =
00000030)
2006.01.15 04:45:43 mail.comcast.net (1): DoPOPDownload(flags = 00000030,
max msg = ffffffff): full items
2006.01.15 04:45:43 POP3 (mail.comcast.net): Begin execution
2006.01.15 04:45:43 POP3 (mail.comcast.net): ========= Initial blob
=========
2006.01.15 04:45:43 POP3 (mail.comcast.net):
===================================
2006.01.15 04:45:43 POP3 (mail.comcast.net): Port: 110, Secure: no, SPA: no
2006.01.15 04:45:43 POP3 (mail.comcast.net): Finding host
2006.01.15 04:45:43 POP3 (mail.comcast.net): Connecting to host
2006.01.15 04:45:43 POP3 (mail.comcast.net): Connected to host
2006.01.15 04:45:43 POP3 (mail.comcast.net): <rx> +OK (sccrpxc12)
Maillennium POP3/PROXY server #34
2006.01.15 04:45:43 POP3 (mail.comcast.net): Authorizing to server
2006.01.15 04:45:43 POP3 (mail.comcast.net): [tx] USER blairwilson
2006.01.15 04:45:43 POP3 (mail.comcast.net): <rx> +OK
2006.01.15 04:45:43 POP3 (mail.comcast.net): [tx] PASS *****
2006.01.15 04:45:43 POP3 (mail.comcast.net): <rx> -ERR user password must be
specified
2006.01.15 04:45:43 POP3 (mail.comcast.net): Retrying authorization
2006.01.15 04:45:54 POP3 (mail.comcast.net): Disconnected from host
2006.01.15 04:45:54 POP3 (mail.comcast.net): End execution
2006.01.15 04:45:54 mail.comcast.net (1): ReportStatus: RSF_COMPLETED, hr =
0x800ccc92
2006.01.15 04:45:54 mail.comcast.net (1): Synch operation completed
2006.01.15 04:46:07 Resource manager terminated

I can test my email username and password in Outlook 2K3 without a problem.

Blair

"Milly Staples [MVP - Outlook]"
What is the exact error message? Have you tried deleting and recreating
your account?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head scratching, Blair Wilson asked:

| Help Needed!!
|
| I am using Outlook 2K3. I get bad username or password when I try to
| retrieve my emails from Comcast.net. If I test my Outlook
| configurations, the test completes successfully. Yet when I try to
| send/receive, I get a bad username/password message.
|
| I have removed/reinstalled Outlook 2K3. I have the deleted the pssp
| entry in the registry. Is there a file or registry setting that
| needs to be deleted also? Where could the corruption be?
|
| Any/All suggestions are welcomed. Your help in this matter will be
| greatly appreciated. As always, thanks in advance..
|
|
| Blair
Click to expand...
 
B

Blair Wilson

Per log file, Outlook is sending a blank password. I am typing the
password, for some reason Outlook is sending a blank username. Does anybody
know where the password entry is stored or read from?

Blair
Blair Wilson said:
Milly,

Thanks for the feedback. Yes, I have tried to recreate my acct several
times. I deleted my registry entry under PSSP. Here is the log file.



2006.01.15 04:45:43 <<<< Logging Started (level is LTF_TRACE) >>>>
2006.01.15 04:45:43 mail.comcast.net (1): Synch operation started (flags =
00000001)
2006.01.15 04:45:43 mail.comcast.net (1): UploadItems: 0 messages to send
2006.01.15 04:45:43 mail.comcast.net (1): Synch operation completed
2006.01.15 04:45:43 mail.comcast.net (1): Synch operation started (flags =
00000030)
2006.01.15 04:45:43 mail.comcast.net (1): DoPOPDownload(flags = 00000030,
max msg = ffffffff): full items
2006.01.15 04:45:43 POP3 (mail.comcast.net): Begin execution
2006.01.15 04:45:43 POP3 (mail.comcast.net): ========= Initial blob
=========
2006.01.15 04:45:43 POP3 (mail.comcast.net):
===================================
2006.01.15 04:45:43 POP3 (mail.comcast.net): Port: 110, Secure: no, SPA:
no
2006.01.15 04:45:43 POP3 (mail.comcast.net): Finding host
2006.01.15 04:45:43 POP3 (mail.comcast.net): Connecting to host
2006.01.15 04:45:43 POP3 (mail.comcast.net): Connected to host
2006.01.15 04:45:43 POP3 (mail.comcast.net): <rx> +OK (sccrpxc12)
Maillennium POP3/PROXY server #34
2006.01.15 04:45:43 POP3 (mail.comcast.net): Authorizing to server
2006.01.15 04:45:43 POP3 (mail.comcast.net): [tx] USER blairwilson
2006.01.15 04:45:43 POP3 (mail.comcast.net): <rx> +OK
2006.01.15 04:45:43 POP3 (mail.comcast.net): [tx] PASS *****
2006.01.15 04:45:43 POP3 (mail.comcast.net): <rx> -ERR user password must
be specified
2006.01.15 04:45:43 POP3 (mail.comcast.net): Retrying authorization
2006.01.15 04:45:54 POP3 (mail.comcast.net): Disconnected from host
2006.01.15 04:45:54 POP3 (mail.comcast.net): End execution
2006.01.15 04:45:54 mail.comcast.net (1): ReportStatus: RSF_COMPLETED, hr
= 0x800ccc92
2006.01.15 04:45:54 mail.comcast.net (1): Synch operation completed
2006.01.15 04:46:07 Resource manager terminated

I can test my email username and password in Outlook 2K3 without a
problem.

Blair

"Milly Staples [MVP - Outlook]"
What is the exact error message? Have you tried deleting and recreating
your account?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head scratching, Blair Wilson asked:

| Help Needed!!
|
| I am using Outlook 2K3. I get bad username or password when I try to
| retrieve my emails from Comcast.net. If I test my Outlook
| configurations, the test completes successfully. Yet when I try to
| send/receive, I get a bad username/password message.
|
| I have removed/reinstalled Outlook 2K3. I have the deleted the pssp
| entry in the registry. Is there a file or registry setting that
| needs to be deleted also? Where could the corruption be?
|
| Any/All suggestions are welcomed. Your help in this matter will be
| greatly appreciated. As always, thanks in advance..
|
|
| Blair
Click to expand...
Click to expand...
 
G

Guest

Hi,

Try the following steps..
(1) When it prompts for the password, try typing the complete email address
and check again.
(2) Remove and re-add the email account in Outlook.
(3) Configure the email account in Outlook Express and check if the error
comes up there or not!!!( If it does work in Outlook Express, import the
settings into Outlook using the Import/Export wizard in Outlook)

Thanks,

Mittu
 
B

Blair Wilson

Tried importing email settings from OE. OE works fine. That is what I am
currently using to retrieve my emails.

Blair
 
G

Guest

Remove the existing email account from Outlook.
Then, goto File>Import/Export>Import Internet Mail Account
Settings>Microsoft Outlook Express 6.
Does it work now in Outlook?

Mittu
 

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