Summer1 said:
1. No CD-It was already installed when purchased
2. I bought the computer last week and just noticed the 'unallocated' space
3. No, I have not been back to the store
When you purchase a prebuilt computer, your task order is -
1) Read the manual. Sometimes, important steps are mentioned,
things you're supposed to do *immediately* .
2) The manual may mention preparing a "recovery CD". There may
be a hidden partition on the hard drive, with the same kind of
info present on a Windows installer CD. Burn a recovery CD
immediately, before doing anything else. The recovery CD
can return the computer to factory state, if you every
screw it up. Or, if the hard drive fails, you're really
going to need those CDs. If you wait until the hard drive
fails, it is too late to prepare your recovery media. The
manual may mention that you can only burn one copy, so make
a duplicate of the media, outside the provided tools. Alternately,
rip the CD, and store the CD as an ISO9660 file for future usage
(on a hard drive of another computer). CDs sometimes "rot" and
can become unreadable, which is why you need to take precautions.
3) Use Disk Management to view the partitions on the disk.
There, you may see C: (NTFS) intended for boot,
D: (NTFS) intended for user data, and a third section
with no file system indicated. The partition type of the
third partition is not a value Windows is familiar with.
That third partition, is where the recovery content is
stored. If you're not careful when deleting stuff, then
that partition can get zapped. That is why you're supposed
to burn recovery media, *before* you lose that stuff.
For companies that offer the opportunity to purchase the
recovery media, they may only choose to do so for the
length of the warranty period. If the warranty expires,
and you need a recovery CD, you're screwed.
If the product came with CDs, and the hard drive is
known to be "expendable", then erase whatever you want
HTH,
Paul