Can someone tell me what Parent MSI means?
I have some entries that are doubled in Add/Remove Programs. One of them
have Parent MSI beside them like Norton Antivirus Parent MSI.
I have several listings in Add/Remove Programs that do not have the remove
option Norton being one of them all nortons stuff is listed separately but
none have the remove option or any option it just says the size and
frequency of use.
Any Ideas
B
Norton products come in several different packages. Some are standalone and
some are a collection of their programs often referred to as a "software
suite." When you install a software suite, there is a main setup program.
During the setup process, you are able to choose to install all of the
individual programs in the suite or just some of them.
..MSI files are Microsoft Installer packages. These are sometimes run
directly but often you will run a "setup.exe" file which in turn and behind
the scenes will call on the .MSI files as they are needed.
I'm going to guess here that each of the installed Norton products shows a
listing in Add/Remove Hardware but the *main* portion of the program that
was responsible for their installation is designated as the "parent MSI."
Hard to say what Norton's means exactly by the term though. Using this
listing *should* uninstall all of the products. However, if you only wanted
to remove a program or two -- I don't know if they want you to use this
parent item or if they intend for you to use the individual listings
instead. You would need to check with Norton's tech support for the
recommended procedures.
Also the "parent MSI" might be what they recommend using for repairing the
programs. You should check that out with them too.
