PAL Dialer Problems

  • Thread starter Thread starter Parker
  • Start date Start date
P

Parker

My clients on the road are having trouble with error code 691 and I cannot
get the security settings to change. Another client used the same phone
jack previously and his worked fine with the same PAL dialer. Any clues?

Thanks!
 
Hello,

Thank you for posting here.

In order that I may research further ways to troubleshoot this issue,
please send me a screenshot of this error message.

To capture a screenshot:

a. Press the 'Print Screen' key on your keyboard (it may instead appear as
'PrnScrn', or something similar).
b. Click Start->Programs->Accessories and select the Paint program.
c. In the Paint program, select the Edit menu, and then select Paste.
d. Save this file and email it to me as an attachment.

For your convenience you may send the information to me at
(e-mail address removed)

I am glad to provide some information to you.

"Error 721," "Error 678," "Error 691," or "Error 777" Error Message When
You Try to Establish a Dial-Up Connection After You Upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;318009

"Error 691" Error Message When You Try to Connect to Your ISP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314455

"Error 691" or "Error 734" When You Attempt to Establish a Dial-Up
Connection in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310431

You may try to create a new dialup connection and new user to test the
situation. If possible, you may use a phone to test the phone jack and line
to make sure it is not a line problem.

I hope the information proves helpful!
If you have any questions please do not hesitate to let me know. I am glad
to be of assistance.
Thanks and regards,
Alex Zhang
Microsoft Partner Online Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Parker" <[email protected]>
| Subject: PAL Dialer Problems
| Date: Mon, 29 Mar 2004 14:30:22 -0500
| Lines: 7
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| Message-ID: <[email protected]>
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: tw-notes.treadwayscorp.com 207.77.129.2
| Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11
.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:904703
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| My clients on the road are having trouble with error code 691 and I cannot
| get the security settings to change. Another client used the same phone
| jack previously and his worked fine with the same PAL dialer. Any clues?
|
| Thanks!
|
|
|
 
Thank you for your reply. I have resolved the issue. There may be a glitch
in this program that requires that you save your password in the setup tab.
Otherwise it wont recognize the password if you enter it in the dial up
screen. I have been saving all the passwords for the clients on the road
and it seems to have taken care of the problem.
 
Hello Parker,

I am glad to hear that you have resolved this issue.

Have a nice day!

Thanks and regards,

Alex Zhang
Microsoft Partner Online Support
Get Secure! - <www.microsoft.com/security>
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Parker" <[email protected]>
| References: <[email protected]>
<[email protected]>
| Subject: Re: PAL Dialer Problems
| Date: Mon, 5 Apr 2004 10:16:33 -0400
| Lines: 89
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| Message-ID: <[email protected]>
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: tw-notes.treadwayscorp.com 207.77.129.2
| Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11
..phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:911378
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Thank you for your reply. I have resolved the issue. There may be a
glitch
| in this program that requires that you save your password in the setup
tab.
| Otherwise it wont recognize the password if you enter it in the dial up
| screen. I have been saving all the passwords for the clients on the road
| and it seems to have taken care of the problem.
| | > Hello,
| >
| > Thank you for posting here.
| >
| > In order that I may research further ways to troubleshoot this issue,
| > please send me a screenshot of this error message.
| >
| > To capture a screenshot:
| >
| > a. Press the 'Print Screen' key on your keyboard (it may instead appear
as
| > 'PrnScrn', or something similar).
| > b. Click Start->Programs->Accessories and select the Paint program.
| > c. In the Paint program, select the Edit menu, and then select Paste.
| > d. Save this file and email it to me as an attachment.
| >
| > For your convenience you may send the information to me at
| > (e-mail address removed)
| >
| > I am glad to provide some information to you.
| >
| > "Error 721," "Error 678," "Error 691," or "Error 777" Error Message When
| > You Try to Establish a Dial-Up Connection After You Upgrade to Windows
XP
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;318009
| >
| > "Error 691" Error Message When You Try to Connect to Your ISP
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;314455
| >
| > "Error 691" or "Error 734" When You Attempt to Establish a Dial-Up
| > Connection in Windows XP
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;310431
| >
| > You may try to create a new dialup connection and new user to test the
| > situation. If possible, you may use a phone to test the phone jack and
| line
| > to make sure it is not a line problem.
| >
| > I hope the information proves helpful!
| > If you have any questions please do not hesitate to let me know. I am
| glad
| > to be of assistance.
| > Thanks and regards,
| > Alex Zhang
| > Microsoft Partner Online Support
| > Get Secure! - www.microsoft.com/security
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| rights.
| > --------------------
| > | From: "Parker" <[email protected]>
| > | Subject: PAL Dialer Problems
| > | Date: Mon, 29 Mar 2004 14:30:22 -0500
| > | Lines: 7
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| > | Message-ID: <[email protected]>
| > | Newsgroups: microsoft.public.windowsxp.general
| > | NNTP-Posting-Host: tw-notes.treadwayscorp.com 207.77.129.2
| > | Path:
| >
|
cpmsftngxa06.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11
| > phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:904703
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | My clients on the road are having trouble with error code 691 and I
| cannot
| > | get the security settings to change. Another client used the same
phone
| > | jack previously and his worked fine with the same PAL dialer. Any
| clues?
| > |
| > | Thanks!
| > |
| > |
| > |
| >
|
|
|
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top